Job Information Department Name MarTech Data Science Work Experience 4-5 years Industry Marketing Date Opened 28 01 2026 City Mumbai Province Maharashtra Country India Postal Code 400013 Job Type Full time About Us Schbang established in 2015 is a Creative Media Technology Transformation company with offices across Mumbai Bangalore Delhi-NCR London UK Amsterdam and Stockholm With a team of 1200 members it delivers growth-driven end-to-end solutions across creative development strategic advisory film production web design content data science and media planning buying verticals It is also a valued Google Premier Partner Adobe Hubspot MoEngage Shopify ONDC and Zoho Premium Partner It has featured as a LinkedIn Top 25 start-up in 2018 and 2021 and on the Financial Times 450 High Growth Companies in the Asia Pacific List In the last few years Schbang has created some exciting and award-winning digital work for brands like Jio Britannia Fevicol Ultratech Skybags Bridgestone Castrol Jockey Domino s Dabur Philips Nikon and many more brands MarTech Solution Architect Technical Lead Experience 4-6 Years Location Lower Parel Mumbai Employment Type Full-time On-site Role Summary We are looking for a solution-oriented MarTech Solution Architect Technical Lead who combines strong technical execution with end-to-end solution ownership This role will lead CRM MarTech automation and integration projects from requirement discovery and system design to development deployment and post-go-live optimization The ideal candidate is hands-on across the MarTech ecosystem marketing automation backend middleware AI chatbots RPA analytics and enterprise integrations while confidently managing stakeholders scope timelines and delivery quality Key Responsibilities 1 Requirement Gathering Discovery Lead stakeholder discussions to identify business goals pain points and automation opportunities Translate ambiguous requirements into clear technical scope and execution plans Conduct discovery workshops for CRM automation journeys data flow and integrations Create solution documentation including architecture plans workflows journey maps and field mappings 2 Solutioning Technical Architecture Design scalable enterprise-grade MarTech and CRM solutions Define architecture for real-time and scheduled data sync webhooks and middleware layers Ensure system reliability security logging and failure handling Make informed trade-offs between low-code tools and custom development 3 CRM Implementation Leadership Lead end-to-end CRM implementations across Zoho Salesforce or HubSpot ecosystems Own CRM architecture including custom modules workflows pipelines and access controls Implement automation validation rules routing SLAs and governance frameworks Build CRM systems that drive adoption visibility and operational efficiency 4 MarTech Automation Execution Lead omnichannel marketing automation and lifecycle journey implementation Own segmentation trigger-based flows lead nurturing and re-engagement strategies Execute journeys across WhatsApp web experiences email and campaign platforms 5 CDP-Style Lifecycle Activation Design event ingestion tracking and identity mapping strategies Build behavioral and transactional segments for activation Execute campaigns aligned to KPIs such as conversion engagement and attribution 6 Backend Development Integrations Design and develop scalable backend systems using Node js Express js REST APIs Work with SQL MongoDB Redis for data storage and processing Build middleware integrations for CRMs WhatsApp platforms Shopify and analytics tools Ensure secure APIs real-time syncs retries and logging mechanisms 7 AI Chatbots Conversational Automation Lead development of AI-powered chatbots for WhatsApp and web Integrate bots with CRM for automated lead qualification routing and escalation Improve speed-to-lead and customer engagement through automation 8 RPA High-Volume Automation Design automation pipelines to reduce manual work and bypass platform limitations 9 Analytics Reporting Build dashboards using Zoho Analytics Google Analytics and custom databases Track funnel performance journey metrics attribution and team productivity 10 Delivery Ownership Own end-to-end delivery including estimation execution QA UAT and go-live Manage stakeholder expectations timelines and rollout plans Ensure clean documentation handover and post-deployment monitoring Core Skills Required Technical Node js Express js REST APIs JavaScript SQL MongoDB Redis Backend and middleware architecture CRM MarTech Zoho CRM Zoho Creator Zoho Flow Zoho Desk Zoho SalesIQ Zoho Campaigns Zoho Analytics Salesforce Marketing Cloud WebEngage MoEngage Marketing automation and lead lifecycle management Integrations WhatsApp platforms Gupshup Karix Google Analytics Facebook Google Ads conversion tracking Website and e-commerce integrations Soft Skills Strong consulting and requirement-gathering abilities Solution-oriented mindset with ownership Cross-functional leadership and collaboration Robust execution and delivery focus Ideal Candidate Profile 4 years of experience delivering CRM and MarTech implementations end-to-end Ability to bridge business requirements and technical execution Proven expertise in automation integrations and customer engagement at scale Comfortable owning both solution design and hands-on development