04 Aug
|
SISTec (Sagar Institute of Science & Technology)
|
Madhya Pradesh
04 Aug
SISTec (Sagar Institute of Science & Technology)
Madhya Pradesh
Educational Qualifications B Pharm is mandatory Key Responsibilities Outbound Calls Making calls to potential leads or existing customers to promote products or services generate leads or schedule appointments Inbound Calls Handling calls from customers answering queries resolving issues and providing support Communication Effectively communicating with customers using provided scripts and guidelines while adapting to individual needs Lead Generation Identifying potential customers and following up to convert interest into sales Customer Relationship Management CRM Updating CRM systems with customer interaction details and lead information Sales and Customer Service Depending on the role telecallers may be responsible for closing sales or providing customer service Documentation Maintaining accurate records of call interactions and updates in CRM systems Skills Required Excellent Communication Skills Strong verbal and written communication including active listening and persuasive abilities Interpersonal Skills Ability to build rapport establish positive relationships and handle difficult conversations Patience and Empathy Understanding customer needs and concerns and handling objections effectively Sales Skills if applicable Ability to understand customer needs present products or services effectively and close sales Problem-Solving Skills Ability to resolve customer issues and find solutions Basic Computer Skills Proficiency in using CRM systems and other relevant software Job Types Full-time Permanent Pay 10 000 00 - 15 000 00 per month Advantages Health insurance Provident Fund Work Location In person
📌 Admission Executive (telecaller For Pharmacy Deptt.) - B.pharm Mandatory (Madhya Pradesh)
🏢 SISTec (Sagar Institute of Science & Technology)
📍 Madhya Pradesh