Job Summary We are looking for a CRM Executive to manage customer data track leads support sales teams and improve customer engagement using CRM tools The role focuses on data accuracy follow-ups reporting and customer lifecycle management Key Responsibilities Manage and update customer data in the CRM system Track leads inquiries and follow-ups from multiple channels Coordinate with sales telecalling and marketing teams Ensure timely lead assignment and closure tracking Generate daily weekly CRM reports leads conversions performance Monitor customer interactions and improve response timelines Maintain data hygiene and CRM accuracy Support customer retention and repeat business initiatives Handle basic customer queries and escalation coordination Required Skills Hands-on experience with CRM tools Strong Excel skills VLOOKUP XLOOKUP Pivot Tables preferred Valuable communication coordination skills Data-oriented and detail-focused Ability to multitask and work with targets Working Days Monday to Satuday Working hours 9 30Am to 06 00 pm Saturday half day Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Work Location In person

📌 Crm Executive (Gujarat)
🏢 SONI & SONI
📍 Gujarat