DESCRIPTION Amazon - where builders can build We re looking for a smart customer-obsessed innovator and owner to join our Operations Team Purview of a Team Lead Team Lead Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience business continuity The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form She he should be able to come up with process improvements drive them through completion Responsibilities include but are not limited to Managing a shift constantly identifying opportunities to improve team performance and owning associated change management Developing and or referring to performance metrics to drive team performance and business results Identifying the business impact of trends and making data backed decisions Communicating with external customers Carriers Vendors Suppliers and internal customers Finance Ops Excellence Fulfillment Centers Escalating problems or variances in the information and data to the relevant owners and following through on resolutions Ability to pull data from numerous databases using Excel Access SQL and or other data management systems and to perform ad hoc reporting and analysis as needed is a plus A day in the life Team Lead Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience business continuity The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form She he should be able to come up with process improvements drive them through completion Responsibilities include but are not limited to Managing a shift constantly identifying opportunities to improve team performance and owning associated change management Identifying the impact of trends and making data backed decisions BASIC QUALIFICATIONS 1 years of customer-facing setting warehousing logistics or manufacturing experience Bachelor s degree Speak write and read fluently in English Experience with Microsoft Office products and applications Experience with Excel PREFERRED QUALIFICATIONS 3 years of customer-facing environment warehousing logistics or manufacturing experience Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit https amazon jobs content en how-we-hire accommodations for more information If the country region you re applying in isn t listed please contact your Recruiting Partner

📌 Team Lead (Karnataka)
🏢 Amazon.com
📍 Karnataka