Additional Information Job Number26005248 Job CategoryRooms Guest Services Operations LocationLe Meridien Ahmedabad Ramdev Nagar Cross Road Satellite Ahmedabad Gujarat India 380015 ScheduleFull Time Located Remotely N Position Type Non-Management POSITION SUMMARY Answer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension Receive record and relay messages accurately Log all guest requests or issues into computer contact appropriate individual or department e g Bellperson Housekeeping and follow up with guest to ensure their request has been resolved to their satisfaction Provide information to guests about room features property amenities and local areas of interest May process room service orders answer questions on menu selection and record transactions in point-of-sale system Assist guests with accessing internet and guestroom entertainment Follow all company policies and procedures ensure uniform and personal appearance are clean and skilled maintain confidentiality of proprietary information and protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation Speak with others using clear and skilled language and answer telephones using appropriate etiquette Develop and maintain positive working relationships with others and support team to reach common goals Comply with quality assurance expectations and standards Read and visually verify information in a variety of formats stand sit or walk for an extended period of time or for an entire work shift Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education High school diploma or G E D equivalent Related Work Experience No related work experience Supervisory Experience No supervisory experience License or Certification None At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law At Le Meridien we are inspired by the era of glamorous travel celebrating each culture through the distinctly European spirit of savouring the good life Our guests are curious and creative cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination We provide authentic chic and memorable service along with experiences that inspire guests to savour the good life We re looking for curious and creative people to join our team If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences we invite you to explore career opportunities with Le Meridien In joining Le Meridien you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you

📌 Ays Associate (Gujarat)
🏢 Marriott International
📍 Gujarat