It s fun to work in a company where people truly BELIEVE in what they are doing We re committed to bringing passion and customer focus to the business Head of Platform Engineering Principal Architect Company Overview Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise Fractal is building a world where individual choices freedom and diversity are the greatest assets An ecosystem where human imagination is at the heart of every decision Fractal is focusing on selling world-class suite of vertical and functional AI products that solve high value enterprise problems under the brand Cogentiq About Cogentiq Fractal s Agentic AI Platform Cogentiq is Fractal s secure scalable enterprise agentic AI platform that enables teams to build test deploy monitor agents and multi agent workflows with strong observability evaluation guardrails and RBAC across any cloud or LLM framework It includes a no low code development console Agent MCP Gateways and an enterprise marketplace for reusable agents tools connections and guardrails Role Description You will own the end to end architecture reliability and integration strategy for Cogentiq UW a cloud-native multi-tenant underwriting platform that provides centralized visibility governance and configuration across modules and agents You ll architect high-performance backend systems design a robust integration layer with insurers core systems and third party data providers and partner with Data Science to productionize agents safely and explainably This is a hands-on leadership role you ll define the platform blueprint APIs workflows state machines set reliability and security bars SLOs DR SOC2 readiness GDPR build out observability FinOps champion demo sandbox environments and represent engineering in pre-sales and conferences You ll also hire and grow a high caliber team that balances quality with execution speed You will Architect the platform s multi-tenant API-first event-driven design including HIL Human-in-the-Loop workbenches exception handling state-machines and audit trails Lead cloud deployment multi-region auto-scaling active active DR achieve 99 9 SLOs and design for low latency real-time APIs with graceful degradation Own the integration layer out-of-the-box connectors for Guidewire Duck Creek SSO OAuth2 OIDC SAML third-party data credit bureaus CAT exposure models loss databases and internal tools Establish security compliance E2E encryption least privilege key rotation vuln scanning SOC 2 readiness GDPR-aligned data privacy with zero PII retention in analytics stores Partner with Data Science to deploy agentic LLM features with guardrails evaluation harnesses explainability and versioned rollout Build observability tracing metrics logs alerting based on SLOs FinOps dashboards cost monitoring optimization usage billing chargeback metering and ROI reporting Stand up demo sandbox environments pre-loaded data module agent config testing to accelerate sales and implementation Lead pre sales conversations with IT Tech leaders handle RFPs deliver conference talks and act as a credible technical face of the platform Hire mentor and evolve the team define paved roads CI CD IaC coding standards and operational excellence runbooks incident reviews upgrade pathways Technical Mastery Platform Systems Architecture SaaS B2B Multi-tenant API-first event-driven design with state machines for underwriting workflows strong versioning backward compatibility and feature-flagged rollouts Robust HIL and exception handling with auditability and idempotent reprocessing Cloud Reliability Performance SRE Discipline Kubernetes IaC Terraform Helm multi-region topologies RTO RPO defined and tested autoscaling caching backpressure circuit breakers and p95 latency ownership Enterprise Integrations Insurance Core Data Providers REST OAS3 webhooks OAuth2 OIDC SAML API gateways resilient connectors to Guidewire Duck Creek credit score providers CAT exposure models loss databases retries DLQs idempotency and dynamic endpoint switching Security Compliance Data Governance BFSI-grade E2E encryption KMS Vault least privilege key rotation vuln scanning pen tests SOC 2 Type II readiness GDPR controls and a no PII analytics architecture with anonymization pipelines and strict access controls Agents AI Productionization Data CollaborationDeploying agentic LLM components with guardrails sandboxed tool-use timeouts evaluation frameworks drift monitoring and explainability surfaced in the HIL interface tight collaboration with Data Science across batch stream features model registries and safe rollouts Qualifications Must Haves12-15 years in backend platform engineering with 5 years leading platform or core backend teams for B2B SaaS products Proven ownership of cloud-native multi-tenant platforms with 99 9 SLOs multi-region deployments DR drills and incident management runbooks postmortems Deep expertise in Kubernetes IaC Terraform Helm API gateways queues streams strong command of low-latency API design caching and throughput optimization Hands-on enterprise integrations experience with insurer core systems preferably Guidewire Duck Creek SSO OAuth2 OIDC SAML and third party data sources Strong security compliance grounding encryption at rest in transit secrets mgmt key rotation SOC 2 readiness GDPR-aligned data privacy audit trails Demonstrated delivery of agentic LLM or ML-powered features in production with measurable reliability and quality evals guardrails rollbacks Effective customer-facing communicator confident with CIO CTO CISO stakeholders experienced in pre sales RFPs and conference presentations Track record building high-performing teams and cultures balancing quality with speed paved roads CI CD trunk-based dev solid code review standards Nice to HavesDirect accelerators or integration frameworks for Guidewire Duck Creek BPM workflow engines Temporal Cadence Camunda FinOps practice leadership cost allocation showback chargeback optimization playbooks Experience designing usage billing metering ROI dashboards and admin observability portals Prior conference talks publications or community contributions Location Preference Bengaluru LI-RT1 If you like wild growth and working with happy enthusiastic over-achievers you ll enjoy your career with us Not the right fit Let us know you re interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest

📌 Head Of Platform Engineering - Underwriting (Karnataka)
🏢 Fractal Analytics
📍 Karnataka