AHEAD builds platforms for digital business By weaving together advances in cloud infrastructure automation and analytics and software delivery we help enterprises deliver on the promise of digital transformation At AHEAD we prioritize creating a culture of belonging where all perspectives and voices are represented valued respected and heard We create spaces to empower everyone to speak up make change and drive the culture at AHEAD We are an equal opportunity employer and do not discriminate based on an individual s race national origin color gender gender identity gender expression sexual orientation religion age disability marital status or any other protected characteristic under applicable law whether actual or perceived We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD Become a thought leader and team member of an established and growing Elite ServiceNow partner Being part of an elite team you will take your career to the next level Members of our Intelligent Operations team have the opportunity to work within our ServiceNow practice and enhance their skill set by learning and leveraging not only ServiceNow but the other technology partners in our portfolio This allows our team to develop the proper solutions to meet our customer s desired business outcomes Our customers may be new to the ServiceNow platform replacing an existing solution have extended ServiceNow solutions or created high-value business processes using the ServiceNow platform to support their journey towards digital transformation The ideal candidate is an independent self-driven thought leader who enjoys interfacing with customers and desires to drive cutting-edge business solutions by applying their technical and business skills This role partners with sales delivery solution engineering peers to achieve customer success through thought leadership and driving awareness The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions The role also may require demonstration and prototyping of platform capabilities and in select cases identify the specific requirements needed to develop innovative application prototypes The Senior ServiceNow Pre-Sales Solutions Engineer will also provide solutions and enablement to the technical salesforce and provide prospective customers with product and solution advice during pre-sales discussions Responsibilities Drive innovative business solutions and digital transformation with our customers Consult with customers and prospects to understand their needs and pain-points and evangelize the business value of the ServiceNow platform Architect solutions on the ServiceNow platform both independently and collaboratively Demonstrate live to customers and prospects the ServiceNow platform highlighting it s features and functionality Conduct business process and or technical workshops that may include enablement sessions Interact with the ServiceNow community as a thought leader on solutioning on the ServiceNow platform Interface with customers sales and delivery teams to translate business challenges into requirements and deliverables Thrive in a fast paced growing company Develop documentation pricing and statements of work for customers Learn other technologies from a high level that may integrate with ServiceNow to produce a holistic outcome Obtain and maintain pre-sales ServiceNow certifications for the different product lines available Qualifications 7 years experience as a solution sales engineer or a consultant for a software company College degree or equivalent experience in the fields of Software Engineering Computer Sciences or related discipline Strong functional knowledge of the ServiceNow platform across multiple modules ITIL Foundations v3 or higher certification and or working knowledge of ITIL concepts Working knowledge of Agile Scrum methodology Passion for problem-solving to solution selling Knowledge of web development or mobile app development business modeling database concepts and project management - preferably using Agile Development Methodologies Exceptional oral written and presentation skills with ability to organize and present technical material in an easily understood manner Deep insight on technical architectures IT products and product positioning ServiceNow certifications and accreditations are strongly desired Experience on other SaaS platforms such as Tanium Atlassian Big Panda Splunk Data Dog Logic Monitor etc a plus Understanding of JavaScript HTML and libraries frameworks such AngularJS jQuery Prototype and bootstrap fundamentals a plus Experience with monitoring solutions end point collection IoT machine learning and other emerging technologies a plus Understanding of web services e g SOAP REST WSDL XML a plus Why AHEAD Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD we value and benefit from diversity of people ideas experience and everything in between We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab by encouraging cross department training and development sponsoring certifications and credentials for continued learning India Employment Benefits include