What You ll Do Renewal Outreach Initiate timely and personalized communication with customers approaching the end of their subscription cycle Consultative Selling Understand customer needs showcase learner progress and position Bhanzu s programs as essential for continued growth Upsell Opportunities Identify and pitch relevant upgrades or additional programs that align with the learner s journey Customer Insights Gather feedback and relay insights to internal teams to improve offerings and retention strategies Pipeline Management Maintain accurate records of renewal status customer interactions and performance metrics using CRM tools Relationship Building Foster trust and loyalty by delivering exceptional service and demonstrating genuine care for learner outcomes Desired Candidate Profile Excellent communication and interpersonal skills with a persuasive empathetic approach Familiarity with CRM platforms like Salesforce HubSpot or Zoho Self-starter with strong organizational skills and a results-driven mindset Passion for education and belief in Bhanzu s mission to transform math learning Prior experience engaging with US-based customers is a strong advantage This is a work-from-home role for experienced candidates only Please apply only if you have a minimum of 6 months of experience and are comfortable working US night shifts Job Type Full-time Advantages Health insurance Application Question s Do you have a laptop a stable internet connection and a quiet workspace suitable for permanent WFH Are you comfortable working permanent US night shifts Education Bachelor s Required Experience any 1 year Required Language English Required Location Remote Required Work Location Remote

📌 Business Development Associate – Us Renewals (India)
🏢 Bhanzu
📍 India