We are looking to employ an experienced client servicing executive to handle all client inquiries concerns and complaints in a professional manner The client servicing executive s responsibilities include collaborating with the relevant departments to better address client needs providing regular updates to higher management and upselling company products where possible Responsibilities Identify and resolve client queries and complaints in a professional and timely manner Operating as the lead point of contact for any and all matters specific to your clients Should be able to communicate effectively with the decision-makers and office managers of the business Assist with business development activities and policies and procedures when required Excellent time management skills and ability to work on multiple roles in parallel Manage multiple clients simultaneously with a solid inclination to create a win-win for the company Should be able to handle the customers of the enrolled business using our platform Self-motivated with good problem-solving logical and analytical skills and experience with conflict resolution would be a plus Skills Bachelor s degree is preferred Minimum 2 yrs of work experience is mandatory Strong Verbal Written Communication Skills Self-Motivated Strong Leadership Skills Goal-Oriented Solid working experience in the analysis of data and reporting Knowledge of Ms-Excel is preferred Well versed with Customer Client Service Concepts Ability to work under pressure and prioritize tasks Outstanding analytical interpersonal and organizational skills Excellent problem-solving skills Strong work ethics Job Types Full-time Permanent Pay 40 000 00 - 50 000 00 per month Benefits Food provided Health insurance Life insurance Provident Fund Work Location In person