Chat Customer Service Representative Your potential has a place here with TTEC s award-winning employment experience As a Chat Customer Service Representative working on site in Ahmedabad Gujarat Opp L J Group of Institutes Off S G Highway Makarba you ll be a part of bringing humanity to business experienceTTEC Apply in-person for immediate interview - Monday to Friday - 10 30 AM to 4 00 PM Interested in Relocating Virtual interviews accepted as well What You ll be Doing Do you have a passion for helping others and giving them peace of mind In this role you ll work to resolve customer issues via chat services including chat text email social media direct messaging as well as other nonverbal platforms Whether it s getting answers for customers quickly consulting on products with compassion or resolving their issues with a smile you ll be the difference between their customer experience being just average or an exceptional one You ll report to Team Lead You ll contribute to the success of the customer experience as well as the overall success of the team During a Typical Day You ll Answer incoming communications from customers Connect and resolve issues with customers using written communication only What You Bring to the Role 1 year or more customer service experience - Freshers welcome to apply Great written communication skills including grammar and spelling High School Diploma Computer savvy Flexibility to work in a 24 7 environment What You Can Expect Knowledgeable encouraging supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes all the competitive compensation performance bonus opportunities and benefits you d expect and maybe a few that would pleasantly surprise you A Bit More About Your Role We ll train you to be a subject matter expert in your field so you can be confident in providing the highest level of service possible whether through voice chat or email interactions We trust you already have the necessary ingredient that can t be taught - a caring and supportive nature that will shine through as you help customers You ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic family-friendly atmosphere You ll report to Team Lead You ll contribute to the success of the customer experience as well as the overall success of the team About TTEC Our business is about making customers happy That s all we do Since 1982 we ve helped companies build engaged pleased profitable customer experiences powered by our combination of humanity and technology On behalf of many of the world s leading iconic and disruptive brands we talk message text and video chat with millions of customers every day These exceptional customer experiences start with you TTEC is proud to be an equal chance employer where all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams We strive to reflect the communities we serve by not only delivering amazing service and technology but also humanity We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work As a global company we know diversity is our strength It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way Primary Location India-Gujarat-Ahmedabad Job Customer Care Representative

📌 Chat Customer Service Representative (Gujarat)
🏢 TTEC
📍 Gujarat