Job Title CRM Helpdesk - Claim Processing Executive Health Insurance Excel Specialist Company ICICI Lombard Through Watch Your Health Location Hyderabad Job Type Full time Salary 18 000 - 22 000 per month Work Mode In-person About Watch Your Health Watch Your Health is a leading health-tech organization that leverages technology and data analytics to empower individuals to take control of their health We partner with insurance companies healthcare providers and corporates to deliver innovative digital health solutions promoting disease prevention wellness management and healthier lifestyles We are looking for a dedicated CRM Helpdesk - Claim Processing Executive with strong experience in health insurance and excellent proficiency in Microsoft Excel Key Responsibilities Act as a CRM implant for claim support at the client s corporate location Resolve customer queries related to policy coverage and health claim procedures Guide employees in using the claims app for submission and tracking Serve as the primary SPOC for calls and emails for assigned corporates Collect verify and dispatch claim documents as per corporate guidelines Coordinate with internal ICICI Lombard claims teams for cashless and priority claim processing Maintain and update claim status reports trackers and MIS using advanced Excel skills VLOOKUP Pivot Table Data Cleaning Reporting etc Prepare weekly monthly claim summaries and performance reports Stay updated on insurance regulations and compliance policies Ensure data confidentiality and adhere to data protection guidelines Travel twice a week between branches to address customer queries and document collection Requirements Minimum 2 years of experience in the Health Insurance Industry mandatory Advanced Excel skills VLOOKUP HLOOKUP Pivot Table Data Analysis MIS Reporting Graduation in any stream Strong English communication skills mandatory Good understanding of health insurance claim processes Customer-service oriented with strong problem-solving abilities How to Apply Share your updated resume at recruiter26 watchyourhealth com or (phone hidden) Job Type Full-time Pay 18 000 00 - 22 000 00 per month Benefits Provident Fund Work Location In person

📌 Crm Helpdesk Executive – Excel Specialist (Telangana)
🏢 Watchyourhealth.com India Private
📍 Telangana