Job Title Product Analysis Field Application Engineer FAE Process Engineer Department Engineering Technical Support Reports To Engineering Technical Manager Job Overview We are looking for a skilled and proactive Product Analysis Field Application Engineer FAE to support technical issue resolution customer communication and cross-functional collaboration for our cable ties and related products The ideal candidate will have a solid technical background in plastic components hands-on experience with failure analysis and excellent communication skills Key Responsibilities Understand product structure materials functions and application scenarios in automotive electrical and industrial sectors Interpret technical drawings specifications and Bills of Materials BOMs Investigate customer complaints and product abnormalities using tools like 5Why Fishbone Diagram and 8D Reports Prepare detailed issue reports and coordinate with internal teams Mold QA Production and suppliers to implement corrective actions Support on-site customer activities including product testing installation debugging and technical presentations Communicate technical information clearly with both customers and internal teams Collaborate with Mold Design Product Management QA and Manufacturing teams to align customer requirements with internal solutions Utilize quality tools such as FMEA MSA and GR R during product evaluation and problem-solving Understand and support environmental and mechanical testing as part of reliability verification Preferred Bonus Experience Familiarity with international standards such as UL 62275 RoHS and REACH Experience with injection molding processes and plastic product analysis Background in customer or supplier-facing technical roles Qualifications Bachelor s degree in Mechanical Engineering Polymer Engineering Materials Science or a related field 3-5 years of relevant experience in product analysis failure investigation or field application engineering Strong analytical and problem-solving skills Good communication and reporting skills Willingness to travel for customer support or technical meetings when required Job Types Full-time Permanent Pay Up to 50 000 00 per month Benefits Health insurance Provident Fund Work Location In person

📌 Field Applications Engineer (New Delhi)
🏢 Giantlok India
📍 New Delhi