Job Summary Ministry of Skin a leading dermatological clinic in Bangalore is seeking a dynamic and results-driven Business Development Associate to join our team The ideal candidate will be responsible for generating leads through cold calls handling client inquiries converting leads into walk-ins and ensuring excellent customer service This role requires exceptional communication skills proficiency in English knowledge of Kannada is advantageous and a proactive attitude towards learning and adapting to new challenges Exeprience - Healthcare industry 3 to 5 year Roles Responsibilities 1 Business Strategy Growth Planning Develop and execute strategies to increase patient inflow and revenue Identify market trends competitor analysis and current service opportunities Optimize pricing models for treatments and packages 2 Operational Efficiency Process Improvement Standardize and optimize clinic operations for smooth patient flow Implement and monitor SOPs Standard Operating Procedures for consultations treatments and follow-ups Oversee inventory management ensuring adequate stock levels of medical supplies 3 Sales Marketing Coordination Work with the Sales and Conversion Specialist to improve lead conversion rates Collaborate with the marketing team to enhance brand visibility and patient engagement Track patient feedback and improve service quality based on insights 4 Financial Performance Management Monitor clinic revenue expenses and profitability Set and track performance KPIs for the team conversion rates patient retention etc Reduce operational costs without compromising service quality 5 Staff Management Training Oversee staff productivity and ensure high service standards Conduct training sessions on customer service sales and operational best practices Improve internal communication and coordination among departments 6 Compliance Quality Assurance Ensure adherence to healthcare regulations patient confidentiality laws and clinic policies Maintain a high standard of hygiene safety and ethical medical practices Required Skills Strong business acumen with experience in healthcare aesthetics or wellness industry Expertise in operations management financial planning and strategic growth Knowledge of digital marketing CRM and patient engagement tools Ability to work closely with dermatologists staff and external partners Excellent problem-solving leadership and communication skills Deadline for Applications - Ministry of Skin is an equal opportunity employer and welcomes applications from all qualified individuals We thank all applicants for their interest however only those selected for an interview will be contacted Job Type Full-time Work Location In person

📌 Strategy And Operations Manager (Karnataka)
🏢 Ministry of Skin
📍 Karnataka