Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven workplace love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally Through ourdeep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teamsimplementdata technology and AItocreate tomorrow today Get to know us atgenpact comand onLinkedIn X YouTube andFacebook Inviting applications for the role of Lead Consultant-Production Support-OFSAA FCCM Follow-up on the problem tickets change orders and outstanding oracle SR s issue analysis and resolution for the incidents reported Responsibilities Must have worked in OFSAA CRR TM modules Assessments Scoring rules Alerts Scenarios etc Execution and Monitoring the OFSAA batches to ensure that the batches are completed within the SLA Must have end to end knowledge in working with OFSAA batches Able to troubleshoot the batch failures and comply with SLAs Able to start and stop ofsaa services Perform first level analysis by checking the logs and database tables and co-ordinate with Oracle product for any product issues Perform health check of the applications Monitoring tickets for the incident tickets and addressing itwith in the SLA Goodin Oracle db SQL and Unix understanding any external scheduler tools like autosys Control M Able to perform the impact assessment based on the issue reported co-ordinate different stakeholders and able to articulate the issue and resolution Follow up on the problem tickets change orders and outstanding oracle SRs Issue analysis and resolution for the incidents reported Good to have knowledge of understanding in ECM and DIH Qualifications we seek in you Minimum Qualifications Skills B E B TECH Any Graduation Equivalent OFSAA Implementation OFSAA production support experience Preferred Qualifications Skills Valuable to have experience in OFSAA CRR TM modules Execution and Monitoring the OFSAA batches to ensure that the batches are completed within the SLA Must have knowledge and working experience of OFSAA batches Able to troubleshoot the batch failures and comply with SLAs Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills Grow with the best - Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace Committed to ethical AI - Work in an workplace where governance transparency and security are at the core of everything we build Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training JobLead Consultant Primary LocationIndia-Hyderabad ScheduleFull-time Education LevelBachelor s Graduation Equivalent Job PostingJul 28 2025 3 24 01 AM Unposting DateOngoing Master Skills ListConsulting Job CategoryFull Time

📌 Lead Consultant- Production Support-ofsaa Fccm (Telangana)
🏢 Genpact
📍 Telangana