1 Job Position Property Manager 2 Category AM Executive 3 Responsible To Head of Operations 4 Job Definition The Property Manager or Warden facility plays a key role in maintaining high standards of living for the residents providing top-notch services and ensuring the smooth running of operations This position requires attention to detail excellent customer service skills and a proactive approach to managing the property and its services 5 Duties and Responsibilities 1 Operational Management Daily Operations Oversee the daily operations of the PG facility ensuring everything runs smoothly and efficiently Facility Upkeep Ensure that all rooms common areas such as lounges kitchens and bathrooms and external areas are well-maintained clean and safe This includes coordinating cleaning schedules and maintenance Staff Management Supervise housekeeping kitchen staff security and other support staff to ensure that services meet the standards expected of a 5-star facility Vendor Management Liaise with external vendors for services like laundry pest control and maintenance ensuring that service standards are met 2 Tenant Services Relationship Management Resident Engagement Ensure that the needs and concerns of residents are addressed promptly and efficiently Act as the first point of contact for any issues or complaints Customer Experience Provide high-level customer service including special requests concierge services and ensuring the overall comfort and satisfaction of the residents Conflict Resolution Mediate any disputes or issues between residents or between residents and staff ensuring a peaceful and pleasant workplace 3 Facility Security Management Security Safety Ensure the safety and security of residents and property by maintaining security protocols including 24 7 surveillance alarm systems and controlled access Emergency Response Handle emergency situations such as fire medical emergencies or accidents ensuring that the PG complies with safety regulations and has emergency procedures in place Asset Protection Monitor and protect the property from damage theft or misuse Oversee the management of valuable assets including furniture electronics and appliances 4 Financial Management Budgeting Rent Collection Oversee the collection of rent and other dues ensuring timely payments and following up on overdue payments Budgeting Cost Control Create and manage budgets for operations including utilities maintenance and staff salaries Ensure cost-effective management of resources while maintaining high service standards Financial Reporting Prepare regular financial reports including revenue expenses and profitability and share these reports with property owners or senior management 5 Resident Welfare Amenities Management Meal Management Ensure that residents receive high-quality meals adhering to dietary preferences or restrictions Oversee the kitchen staff and manage the dining experience to meet 5-star standards Housekeeping Cleanliness Supervise housekeeping teams to ensure rooms and common areas are maintained to the highest cleanliness standards including bed linens towels and bathrooms Special Amenities Manage additional services such as Wi-Fi cable TV laundry transportation fitness centers and recreational areas 6 Lease Documentation Management Resident Registration Agreements Oversee the leasing process ensuring that all required documents are collected agreements are signed and terms are explained clearly to residents Record-Keeping Maintain accurate records of residents payment details leases and any incidents or complaints Compliance Ensure that all legal requirements related to tenancy safety and health standards are followed 7 Marketing Resident Retention Marketing Promotions Promote the PG facility through online platforms social media and local advertising to attract high-quality tenants Resident Retention Develop and implement strategies to retain residents including providing excellent service organizing community events or offering personalized services 8 Staff Team Management Team Leadership Hire train and manage a team of staff members including housekeeping security kitchen staff and maintenance personnel Training Development Ensure that the staff is trained to meet 5-star service standards and provide regular performance reviews and feedback In addition to the above-mentioned duties and job functions any other assignment given by the immediate superior or the management will have to be carried out Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Schedule Day shift Morning shift Rotational shift Ability to commute relocate Delhi Delhi Reliably commute or planning to relocate before starting work Preferred Application Question s Have you worked with any Reputable Hotel Your experience with Hotels Have you completed your education in HM Education Bachelor s Preferred Work Location In person Job Type Full-time Pay 20 000 00 - 25 000 00 per month Schedule Day shift Morning shift Work Location In person

📌 Property Manager (New Delhi)
🏢 Uniliv
📍 New Delhi