Responsibilities Coordinate with customers and internal stakeholders holders to resolve customer queries Log all communications and essential information into an internal CRM system on a daily basis To resolve customer complaints via call or email or live-chat Provide exceptional customer service and resolve customer inquiries Responsible for proper system set up and follow through on all customer requests Responsible for responding in an efficient and professional manner Follow up on customer requests for return phone calls where necessary Handle queries from customers and respond via Email and Chat Resolve issues raised and provide response Requirement Qualifications One plus year experience in Customer Support Fluent in English and Hindi Achieve productivity-related targets quality targets Remain fully aware of the availability of all Solutions Ability to handle multiple tasks and prioritize work in order to maintain required productivity MS Word MS Excel MS Outlook Email Functionality Key skills Customer Support Executive Customer support chat support executive Job Type Full time Pay 15 000 00 - 25 000 00 per month Work Location In person
📌 Customer Support Executive (cse) (Rajasthan)
🏢 Truworth health Technologies
📍 Rajasthan
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