Telecaller - Backend Customer Support Company Primeiro Innovative Solutions Client Vodafone Idea Location Kochi Office-Based Work Timing 9 30 AM - 6 00 PM Monday - Saturday Salary 10 000 - 12 000 Role Overview Primeiro Innovative Solutions is seeking a Telecaller - Backend Customer Support professional to handle post-sales customer interactions for Vodafone Idea The role involves confirming completed sales collecting customer details explaining plan benefits and assisting with payment collection Key Responsibilities Contact customers to confirm sales and validate details Collect and update customer information accurately Communicate Vodafone Idea plan features and benefits Assist customers with payment collection and follow-ups Maintain detailed records of customer interactions and transactions Ensure a smooth post-sales experience and resolve queries professionally Requirements Strong communication skills in Malayalam basic English proficiency preferred Previous experience in customer support or telecalling is an advantage Ability to handle customer interactions with professionalism Basic computer knowledge for data entry and record maintenance Goal-oriented with a customer-centric approach Compensation Perks Fixed salary with opportunities for growth Structured work schedule with defined working hours Opportunity to work in a stable and structured customer support process Job Types Full-time Permanent Pay 10 000 00 - 12 000 00 per month Benefits Cell phone reimbursement Ability to commute relocate Kochi Kerala Reliably commute or planning to relocate before starting work Preferred Work Location In person

📌 Telecaller (Kerala)
🏢 Primeiro Innovative Solutions
📍 Kerala