General Information Job ID 33523 Location Pune India Work Types Full Time Categories Information Technology We never ask for payment as part of our selection process and we always contact candidates via our corporate accounts and platforms If you are approached for payment this is likely to be fraudulent Please check to see whether the role you are interested in is posted here on our website About TMF Group TMF Group is a leading global provider of high-value business services to clients operating and investing globally We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures finance vehicles and investment funds in different geographical locations TMF India is a Great Place to Work ISO ISAE certified organization Discover the Role This role is a Digital Client Platform OPTIX Implementation Specialist responsible for end to end implementation of TMF s OPTIX and Digital Client Platforms for both internal and external clients The role owns the full implementation lifecycle from client contract signature through setup testing sign off and handover to BAU support It acts as the single point of contact for clients and internal teams ensuring high quality delivery strong governance and adherence to service levels in a fast paced global environment Key Responsibilities Implementation Delivery Ownership Own full implementation lifecycle from client signature to handover to Support teams Create detailed implementation plans aligned to contractual agreements and solution design Execute complete accurate and timely implementation of TMF OPTIX and digital platforms Ensure delivery meets quality standards and service level expectations Perform post implementation analysis to confirm successful client onboarding Client Stakeholder Management Act as the single point of contact for implementation projects Lead global kick off calls setup review calls and obtain Client Setup Sign off Liaise with clients to define project scope requirements and objectives Proactively communicate project status risks and progress updates Build strong relationships with internal teams and global stakeholders Platform Setup Configuration Setup new TMF Offices and Clients on the platform Configure TMF and Client users roles and approved profiles Setup systems perform testing and validate platform readiness Ensure all implementation data is correctly collected and configured Project Planning Governance Break projects into manageable tasks with clear timelines and deadlines Coordinate activities resources and information across local and global deals Monitor progress identify risks and opportunities and implement corrective actions Maintain accurate and real time administration in the central planning tool Ensure all documentation legal paperwork MSAs SOWs and records are maintained Reporting Process Improvement Strategy Produce periodic management and capacity reports Support Team Leader with capacity planning data management and reporting Contribute to implementation automation and optimisation strategies Maintain and improve business operating procedures templates and reports Partner with Digital Client Success Development Production and Enhancement teams Key Requirements Experience Background 5 years experience as an Implementation Specialist or Project Manager Experience in global payroll financial services or professional services Proven experience managing global multi country client implementations Strong experience in end to end project delivery Domain Technical Knowledge Knowledge of Payroll HR Entity Management Accounting or Finance Experience with HRIS HCM platforms such as Workday OPTIX SAP or Oracle advantage Solid understanding of application management and platform implementations Proficiency in Microsoft tools including Excel Project SharePoint PowerPoint Teams Skills Competencies Excellent client facing communication and presentation skills Strong project planning coordination and organisational skills Ability to work independently in a fast paced global matrix environment Robust stakeholder management and partnership building skills Analytical proactive problem solver with strong decision making ability High ownership accountability and customer service mindset Personal Attributes Passionate dynamic and results driven High energy with strong credibility and integrity Comfortable working across cultures and time zones Willingness to travel globally when required Curious mindset with openness to new ideas and innovation Education Certifications University degree BTech BCA MCA or equivalent Fluent in spoken and written English additional languages a plus Payroll or Financial Services training is an advantage PMP PRINCE2 certification is a plus What s in it for you Pathways for career development Work with colleagues and clients around the world on interesting and challenging work We provide internal career opportunities so you can take your career further within TMF Continuous development is supported through global learning opportunities from the TMF Business Academy Making an impact You ll be helping us to make the world a simpler place to do business for our clients Through our corporate social responsibility program you ll also be making a difference in the communities where we work A supportive environment Strong feedback culture to help build an engaging workplace Regardless of where you are in your career TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey Our inclusive work environment allows you to work from our offices around the world as well as from home helping you find the right work-life balance to perform at your best At TMF Group it s our people who make us who we are Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability Other Benefits Anniversary Birthday Leave policy Be part of One TMF Paternity Adoption leaves Salary advance policy Work flexibility - Hybrid work model Talk about growth opportunities we invest in talent Well-being initiatives We re looking forward to getting to know you
📌 Digital Client Platform Implementation Specialist (optix) (Maharashtra)
🏢 TMF Group
📍 Maharashtra
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