Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial Services Manufacturing Retail and Consumer Packaged Goods Shipping and Logistics Healthcare and Utilities to re-imagine their digital future and transform their outcomes with operational excellence We deliver an entire spectrum of BPM services in finance and accounting procurement customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client We co-create and execute the future vision of 400 clients with the help of our 44 000 employees Robust client communication Manage team and new opportunities3 Flexible with shifts Ensuring Operations KRA - Internal External Service level agreement are met Drive brainwave initiative in the team Understand and abide by the importance of discipline punctuality protocol Conduct monthly 1o1 Address any people issues on timely basis Employee Engagement activities Represent Operations for Internal and external audits Managing TAT and Quality SLAs Qualifications Graduation