Zenoti provides an all-in-one cloud-based software solution for the beauty and wellness industry Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution online appointment bookings POS CRM employee management inventory management built-in marketing programs and more Zenoti helps clients streamline their systems and reduce costs while simultaneously improving customer retention and spending Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30 000 salons spas medspas and fitness studios in over 50 countries This includes a vast portfolio of global brands such as European Wax Center Hand Stone Massage Heights Rush Hair Beauty Sono Bello Profile by Sanford Hair Cuttery CorePower Yoga and TONI GUY Our recent accomplishments include surpassing a 1 billion unicorn valuation being named Next Tech Titan by GeekWire raising an 80 million investment from TPG ranking as the 316th fastest-growing company in North America on Deloitte s 2020 Technology Quick 500 TM We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness To learn more about Zenoti visit https www zenoti com What Will I Be Doing Own end-to-end delivery of data-driven initiatives from defining scope and success metrics to execution and impact tracking Collect clean and analyze large datasets to identify trends risks and opportunities that inform business and product decisions Create and maintain dashboards reports and executive-ready insights using tools like Power BI Tableau Partner with cross-functional teams Product Engineering Finance Ops CS to translate business problems into structured analytical and execution plans Build and manage project plans timelines dependencies and risks for analytical and operational initiatives Track progress surface blockers early and ensure timely delivery across multiple parallel workstreams Establish lightweight processes to improve execution rigor visibility and accountability Continuously improve how the team uses data tools and processes to operate more efficiently and effectively What Skills Do I Need Strong blend of analytical thinking and project program management skills Bachelor s degree in Engineering Statistics Mathematics or a related discipline 8-10 years of experience managing analytical programs and cross-functional initiatives of varying scope and complexity Excellent verbal and written communication skills to influence and align internal stakeholders including executives across countries functions and levels Proven experience with data analysis tools such as SQL Excel Python and visualization platforms like Power BI or Tableau Solid understanding of project management fundamentals scoping planning risk management dependency tracking and delivery execution Ability to break down complex business problems into structured actionable workplans Strong logical reasoning problem-solving and decision-making capabilities in ambiguous environments High attention to detail in data validation analysis and reporting to ensure accuracy and credibility Ability to manage multiple initiatives in a fast-paced evolving workplace Demonstrated ability to collaborate cross-functionally and drive outcomes without formal authority PMP PgMP or similar certification is a plus Experience in SaaS Product Operations or analytics-driven roles is an advantage Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training