Job Title Backend Support Executive Language Malayalam English Hindi Experience- 6month- 1yrs Key Responsibilities Resolve customer queries via WhatsApp using the Zeapl Panel Ensure ticket resolution by closing or forwarding them appropriately on the panel Occasionally handle customer issues via calls and emails Language Requirements English Hindi Malayalam 1 resource Skills Qualifications Proficiency in the respective language Language Malayalam written and verbal Experience in customer support or backend operations is preferred Familiarity with ticketing systems WhatsApp business tools and email handling Positive communication and problem-solving skills Job Type Full-time Pay 12 000 00 - 18 000 00 per month Benefits Health insurance Provident Fund Schedule Day shift Work Location In person