Job Responsibilities of Telecaller Make outbound calls to potential or existing international clients to promote products or services Answer inbound calls from international customers addressing their inquiries promptly and professionally Build strong relationships through ongoing communication to enhance customer satisfaction Identify new business opportunities by gathering and validating leads in target international markets Persuade leads to consider company offerings and convert interest into sales or appointments Maintain accurate records of calls responses and outcome using company CRM tools Provide clear accurate answers and support to international clients resolving issues handling complaints or escalating complex problems to relevant teams Follow up on customer interactions to ensure issues are completely resolved Adapt communication style and language to suit various cultural norms ensuring clarity and professionalism in every interaction Demonstrate sensitivity to diverse backgrounds time zones and expectations in all communications Prepare regular reports on call activities sales performance and customer feedback for management review Job Type Full time Pay From 12 000 00 per month Benefits Paid sick time Provident Fund Schedule Day shift Fixed shift Monday to Friday Weekend availability Work Location In person

📌 Tellecaller (West Bengal)
🏢 Nameless
📍 West Bengal