Job Req ID 48179 Location Pune IN Function Technology IOT Cloud About Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow The Company is developing infrastructure to introduce newer and smarter technologies making both retail and enterprise customers future ready with cutting-edge offerings conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence The Company is listed on National Stock Exchange NSE and Bombay Stock Exchange BSE in India We re proud to be an equal opportunity employer At VIL we know that diversity makes us stronger We are committed to a collaborative inclusive environment that encourages authenticity and fosters a sense of belonging We strive for everyone to feel valued connected and empowered to reach their potential and contribute their best VIL s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion Boldness Trust Speed and Digital Consequently our recruiting efforts are directed towards attracting and retaining best and brightest talents Our endeavour is to be First Choice for prospective employees VIL ensures equal employment opportunity without discrimination or harassment based on race colour religion creed age sex sex stereotype gender gender identity or expression sexual orientation national origin citizenship disability marital and civil partnership union status pregnancy veteran or military service status genetic information or any other characteristic protected by law VIL is an equal opportunity employer committed to diversifying its workforce Role Head - NOC Security Operations Job Level Designation M4 VP Function Department Corporate-Technology SNOC - Security Operations Location Pune Job Purpose SNOC is centralized technology operation centre responsible for FCAPS Fault Change Accounting Performance Security to serve Pan India mobility and enterprise customers across all technologies and domains through start of art tools digital initiatives well stitched processes and skilled people Responsible for SNOC Security operations strategy structure processes and operations Manages critical platforms used for regulatory compliance related to licensing - Privileged User Access management platform URL Filtering operations for Pan India Timely management of problems and incidents which impact user access and blocking of restricted URL s Security compliance of all network elements as per security policy Ensure Legal regulatory compliance and enhance security posture under applicable Telecom legal regulation for the network elements of the network Key Result Areas Accountabilities Privileged user management PUM system operations - Define and implement Security Operations strategy structure and processes for SNOC Responsible for FCAPS of VIL Privileged user management PUM system ViPAM Drive right processes and operation practices for proactive and reactive operations Ensure integration of secured privilege technologies with complete ecosystems including devices from new project Recruit right skills Be proactive to identify the security risks associated and implement timely migration plan Sanitization of node before commercial GO Live Support Vendors and partners as well to design right solution for integration and access Act as NOC security SPOC with CTSO and nodal agencies National user access management - Responsible for secure User access Management for all India VIL users and partners to all the network devices Ensure right processes exist to assign right privileges to right people only after consent from right approvers Able to provide the required logs for forensic analysis after approval from designated authorities URL filtering and firewall operations - Responsible for operations of Pan India Firewall and URL filtering platform Also manage the blocking and unblocking of URLs IPs to meet the regulatory requirements related to security Hence manage the MS partners to provide services as per agreed SLAs Regulatory compliance - Quarterly assessment of the user ID to ensure compliance thru RAPID Validate the log availability as 99 99 and ensure to take backup of user activity logs maintain 3 Years to comply DOT requirement under UL clause 39 9 Support all circles for meeting various type of regulatory compliances through artifacts Participate in different central DoT audits Compliance - Accountable to adhere Change processes under ITIL framework to ensure predictable outcome of the highest quality every single time hence keep the SNOC operation organization complied with ISO 20K Service Management System ISO 27K Information Security Management Standards TL 9K and other compliances like SOX TRAI DOT PIM etc Bring in Service excellence through continual service improvement ensure network reliability by process optimization and simplification Health Safety well being - Build a safe and conducive work environment through exercise of HSW controls Build the best team fostering Digital DNA inclusivity diversity Core Competencies Knowledge Experience Overall 15-20 years of experience in managing telecom networks and minimum 5 years of Proven track record of managing centralised telecom Security In-depth understanding of Networking Protocols and Architectures Wired Wireless telecommunications and networking protocols and architectures Internet protocols Encryption techniques algorithms and approaches Enterprise architecture e g Active Directory etc Virtualization technology and architectures Cloud technology approaches and architectures Mass storage technologies e g SAN NAS etc Experience at-least two of these technologies Windows Server Sun Solaris Firewall security TCP IP Network Oracle DB Excellent Analytical Presentation skills Expertise in the field of Information Security Audits Assessments Team management leadership Vendor partner management and governance Strong understanding of Indian Cyber Law DOT MRSP security requirements and content filtering requirements Must have technical professional qualifications Relevant Experience in Telecom IT Security and Telecom Compliances Graduation BE B Tech Computers Electronics Telecommunications CISA CEH CISSP CISM ISO 27001 and other security standards Vodafone Idea Limited formerly Idea Cellular Limited An Aditya Birla Group Vodafone partnership