Front Office Executive - 5 Star Boutique Resort in Neral Matheran Anjarle and Goa Role Overview The Front Office Executive provides a welcoming first impression for guests manages reservations and check in check out processes and ensures a seamless stay through effective communication and problem solving Key Responsibilities - Greet and register arriving guests verify identity and payment details - Handle reservations modifications and cancellations using the property management system - Manage guest inquiries requests and complaints resolving issues promptly - Coordinate with housekeeping food and beverage and other departments to meet guest needs - Process payments issue receipts and handle foreign currency transactions where required - Maintain accurate records of room status occupancy reports and daily logs - Assist with end of shift duties including cash reconciliation and handover notes Required Experience and Qualifications - Minimum 2 years of front office experience in a 5 star hotel or boutique resort - Robust command of English knowledge of Marathi and Hindi is advantageous - Excellent interpersonal and communication skills - Ability to work flexible hours including weekends and holidays - Proficiency with hotel property management systems e g Opera Fidelio and Microsoft Office Educational Qualification - Diploma or Bachelor s degree in Hospitality Management Tourism Business Administration or a related field - Additional certifications such as Front Office Operations or Customer Service are a plus Preferred Skills - Attentive to detail and able to multitask in a fast paced environment - Calm and courteous demeanor when handling difficult situations - Team oriented with a service first attitude What We Offer - Competitive salary with performance incentives - On site accommodation and meals - Opportunities for professional development and career advancement - Employee discounts on resort facilities - A supportive work workplace in a scenic coastal setting How to Apply Please send your updated resume and a brief cover letter mention Front Office Executive - Location to info kishhospitality com WhatsApp 917770083354 Call 918669574085 Job Types Full-time Permanent Pay 300 000 00 - 460 000 00 per year Benefits Flexible schedule Food provided Health insurance Life insurance Paid sick time Paid time off Provident Fund Education Bachelor s Preferred Experience Front Office Assistant in 5 Hotels 2 years Required Hotel 3 years Required License Certification Hotel Management Diploma BHM Degree Required Work Location In person

📌 Front Office Executive (Maharashtra)
🏢 Kish Hospitality Consultant
📍 Maharashtra