Service Coordinator manages service department operations by scheduling dispatching technicians and acting as the primary contact for customer inquiries They ensure timely service delivery maintain accurate repair records handle customer complaints and optimize workshop productivity Key skills include excellent communication organizational abilities and familiarity with auto repair procedures Key Responsibilities Scheduling Dispatching Coordinate book and confirm customer service appointments while dispatching technicians to maximize efficiency Customer Service Act as the first point of contact greet clients handle inquiries and resolve complaints to ensure satisfaction Operational Support Process repair orders create and maintain accurate records of service activities and customer interactions Communication Provide updates to customers on service status and liaise between technicians and management Inventory Coordination Monitor inventory levels of parts and supplies required for services Required Skills and Qualifications Experience Generally 1-3 years in a service coordinator customer service or automotive administrative role Job Types Full time Permanent Pay 9 000 00 - 12 000 00 per month Benefits Health insurance Provident Fund Work Location In person

📌 Service Coordinator (Madhya Pradesh)
🏢 Important Business
📍 Madhya Pradesh