Customer Relationship Management Building and maintaining positive relationships with customers acting as a primary point of contact for inquiries feedback and complaints Customer Service Providing exceptional customer service resolving issues and ensuring customer satisfaction Data Analysis Analyzing customer data to identify trends segment customers and personalize interactions Strategy Development Developing and implementing strategies to improve customer engagement retention and overall customer experience Cross-selling and Upselling Identifying opportunities to cross-sell or upsell products and services to existing customers Collaboration Working with sales marketing and other teams to ensure a cohesive customer experience CRM System Management May involve managing and optimizing the CRM system itself including implementation integration and troubleshooting Job Type - Pay 17 000 00 - 19 000 00 per month Advantages Work Location In person