About Shelf Merch Shelf Merch is a next-gen Merchandise-as-a-Service MaaS platform helping creators brands and enterprises build manage and scale their branded merchandise with zero inventory risk We handle everything from design to delivery - powered by AI and on-demand production Role Overview As an Account Management Executive you ll be the bridge between clients and our internal teams You ll support day-to-day operations coordinate merchandise campaigns and ensure a seamless client experience from onboarding to execution Key Responsibilities Serve as a primary point of contact for clients resolving queries and managing expectations Assist in planning and executing merchandise campaigns end-to-end Coordinate with design production logistics and tech teams to ensure timely delivery Track account health metrics reporting regularly on performance and engagement Identify upsell or cross-sell opportunities within existing accounts Qualifications Strong communication and coordination skills Attention to detail with a proactive problem-solving mindset Familiarity with merchandise e-commerce or marketing is a plus Negotiation Skills Job Types Full time Permanent Pay 10 000 00 - 20 000 00 per month Ability to commute relocate HITEC City Hyderabad Telangana Reliably commute or planning to relocate before starting work Required Education Bachelor s Required Experience Account management 1 year Required Language English Preferred Work Location In person