We Are Hiring - Escalation Handling Executive E-Commerce Process Are you great at solving problems and handling tough customer cases Join our team and help deliver exceptional customer experience Role Escalation Handling Executive Location Bhopal Onsite Salary 15 000 per month Process Inbound Outbound - E-Commerce Experience Fresher Experienced both can apply Interview Location 2nd Floor Shriram Plaza Ayodhya Bypass Road Bhopal Note Our office is relocating soon to Elegant Business Square 3rd Floor In Front of People s University Ayodhya Bypass Bhopal Candidates must be willing to relocate Important Note Candidate must have good communication skills in English Profiles without solid English communication will not be considered Key Responsibilities Handle escalated customer calls orders refunds returns delivery issues Provide quick and accurate resolutions Coordinate with internal teams for case closure Maintain CRM updates and case notes Ensure timely resolution as per TAT Identify recurring issues and share insights Skills Required Excellent English and Hindi communication Problem-solving and decision-making ability Ability to stay calm under pressure Basic computer knowledge E-commerce process knowledge is a plus Apply Now Email hr intern avyaanmgmt com Contact 91 91793 21387 Job Types Full-time Permanent Fresher Pay 12 000 00 - 15 000 00 per month Work Location In person