About the job Company Description Founded in 2015 and based in Bangalore India Woodzon Integrative Business Solutions Pvt Ltd is India s largest online B2B marketplace exclusively for woodworking industry showcasing materials hardware tools machineries and allied products Woodzon is a trusted community for people from woodworking industry to list buy and discover unique products services technology solutions designs and updates around the world Whether hand tool for carpentry decorative finishes for interiors or a complete woodworking production line Woodzon connects woodworkers to unique buying experiences at any price point from more than 1 000 categories and 1 00 000 products We work closely with few of the large enterprises in India like Featherlite Brigade Group Furlenco Livspace Featherlite Wakefit etc for their specific requirements on Plywood Particle Board Laminate Edge Banding and Hardware Role Description Tasks required Handle day-to-day customer communications via calls Whatsapp and email Build and maintain strong relationships with B2B clients understanding their specific raw material needs and providing tailored support Work closely with internal vendor team to coordinate and optimize B2B deliveries ensuring timely and accurate order fulfillment Proactively identify and resolve B2B client concerns collaborating with team Collaborate with clients to understand their unique requirements offering customized solutions to enhance overall satisfaction and meet business objectives Utilize existing customer data and analytics to assess B2B service performance identify trends and implement improvements in collaboration with the operations team Ensure customer satisfaction and provide professional customer support Maintain customer records in Zoho by updating account information Other ad hoc tasks that would be assigned Requirements Proven work experience in B2B Customer Support or interior firms or a related field Working knowledge of Google Mail Google Calendar and Google Meet is a must Experience working with Zoho is a huge advantage Excellent communication and interpersonal skills with a focus on building and maintaining client relationships Familiarity with woodworking products or any raw material trading processes is preferred Excellent investigative and inquiry resolution skills Ability to manage multiple tasks in a fast-paced B2B workplace Excellent verbal and written English communication skills Self-disciplined and organized able to consistently produce quality work with limited supervision Ability to work certain overtime hours unexpected hours weekends and holidays as business needs change Ability to multitask prioritize and manage time effectively Job Type Full-time Pay 30 000 00 - 50 000 00 per month Benefits Cell phone reimbursement Work Location In person

📌 Manager - Business Development (Karnataka)
🏢 integrative Business Solutions
📍 Karnataka