Job Title AR Caller AR Follow-up Specialist Department Medical Billing Revenue Cycle Management Location Tidel Park - Coimbatore Shift US Shift Night Shift Job Summary The AR Caller is responsible for following up with insurance companies to check the status of medical claims resolve denials and ensure timely reimbursement for healthcare providers The role involves outbound calling claim analysis denial management and documentation Key Responsibilities Insurance Follow-up Make outbound calls to insurance companies to follow up on unpaid or underpaid claims Check claim status paid denied pending or additional information required Ensure adherence to payer-specific guidelines Claims Analysis Review claim history coding and payer responses Identify reasons for non-payment denials rejections missing info etc Take corrective actions such as appeals reprocessing coding clarification or updating patient insurance details Denial Management Understand and resolve common denials CO PR OA etc Initiate re-submissions or appeals with the necessary documentation Documentation Update the billing system with clear concise call notes and actions taken Maintain accurate records of follow-up activities and claim status Communication Coordination Coordinate with the coding charge entry and payment posting teams Communicate payer requirements and trends to internal teams Performance Metrics Meet daily and weekly productivity targets Number of calls made Claims worked Daily resolved accounts Maintain quality and compliance standards Required Skills Qualifications Strong communication skills in English both verbal and written Good understanding of US healthcare medical billing CPT ICD HCPCS codes and insurance terminology Experience in AR follow-up denial management or US RCM preferred Ability to work night shifts US time zones Basic computer skills and familiarity with medical billing software e g Epic Athena Kareo eClinicalWorks Preferred Experience 1-3 years of experience as an AR Caller AR Analyst AR Follow-up Specialist Knowledge of Medicare Medicaid and commercial payer guidelines For Queries hrtp acidusms com (phone hidden) Location - Tidel Park We look forward to hearing from you Job Type Full time Pay 12 000 00 - 25 000 00 per month Benefits Provident Fund Work Location In person

📌 Ar Callers (Tamil Nadu)
🏢 ACIDUS Management Solutions Private
📍 Tamil Nadu