Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like where you ll be supported and inspired by a collaborative community of colleagues around the world and where you ll be able to reimagine what s possible Join us and help the world s leading organizations unlock the value of technology and build a more sustainable more inclusive world Your RoleDeploy solutions in AWS and on-premises environments ensuring smooth integration and performance Install and configure FINEOS solutions locally or remotely to support triage and root cause analysis RCA Communicate effectively with customers regarding issue status and resolution plans ensuring clarity and professionalism Perform technical triage and functional analysis to identify RCA and implement appropriate solutions Collaborate with internal teams to enhance support operations and contribute to continuous process improvement Handle Customer Support Requests SRs with a focus on timely and effective resolution Works in the area of Software Engineering which encompasses the development maintenance and optimization of software solutions applications 1 Applies scientific methods to analyse and solve software engineering problems 2 He she is responsible for the development and application of software engineering practice and knowledge in research design development and maintenance 3 His her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers 4 The software engineer builds skills and expertise of his her software engineering discipline to reach standard software engineer skills expectations for the applicable role as defined in Qualified Communities 5 The software engineer collaborates and acts as team player with other software engineers and stakeholders Your Profile6-9 years of relevant experience in enterprise application support deployment and customer engagement Strong expertise in Java J2EE technologies including JSP AngularJS Node js and JNDI Hands-on experience with AWS Cloud and services along with hybrid deployment models Skilled in working with application servers like WebSphere Tomcat and JBOSS Proficient in databases DB2 Oracle SQL Server Aurora and integration technologies such as SOAP HTTP RESTful APIs WebSphereMQ SOA and AquaLogic Oracle Service Bus What you will love working hereYou can shape your career with us We offer a range of career paths and internal opportunities within Capgemini group You will also get personalized career guidance from our leaders You will get comprehensive wellness benefits including health checks telemedicine insurance with top-ups elder care partner coverage or new parent support via flexible work At Capgemini you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges Capgemini is a global business and technology transformation partner helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society It is a responsible and diverse group of 340 000 team members in more than 50 countries With its strong over 55-year heritage Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering all fueled by its market leading capabilities in AI generative AI cloud and data combined with its deep industry expertise and partner ecosystem Ref code 243895-en GB Posted on 22 Sep 2025 Experience level Experienced Professionals Contract type Permanent Location Mumbai ex Bombay Business unit Other Delivery units Brand Capgemini Professional communities Software Engineering