Company Description Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities By joining Accor every chapter of your story is yours to write and together we can imagine tomorrow s hospitality Discover the life that awaits you at Accor visit https careers accor com Do what you love care for the world dare to challenge the status quo BELIMITLESS Primary Responsibilities Operation Attend daily briefings and takes on daily assigned tasks Understand the difference in guest levels VIPs and Room Categories Clean and maintain areas of responsibility according to standards and procedures Replenish guest supplies and ensure that guests requests are promptly attended to Report damage or malfunction in hotel rooms areas to Supervisor Maintain equipment in a proper state of cleanliness Maintain a section room report as well as a daily productivity report Reports lost and found articles to the housekeeping office immediately Handle guest complaints tactfully and report incidents or any other irregularities to Supervisor in a timely manner Report unusual behavior activities in guestroom floors public areas to Supervisor Record room status in allocated section accurately Carry out valet services when required e g delivery of linen processing laundry orders Other Responsibilities Be well versed in hotel fire life safety emergency procedures Attend all briefings meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Establish and maintain effective employee working relationships Qualifications Your experience and skills include Degree or Diploma in Hotel Management Minimum 6 months to 1 year of relevant experience Warm and caring personality previous housekeeping experience is an asset Ability to anticipate and focus attention on guest needs being qualified and welcoming Excellent organizational skills and time management