Job ID 39656 Location Chennai IN Area of interest Operations Job type Regular Employee Work style Hybrid Working Opening date 11 Sept 2025 Job Summary Strategy Focus and contribute to the delivery of the Group and TTO strategy S25 Understand business strategy value proposition client value proposition income revenue cost risk optimisation capital implications including risk return reward ratio Collaborate with senior leadership to align initiatives with the organization s strategic goals Business Run the automation agenda across Operations with a focus on core TP and workflow systems Conceive prioritise automation areas including advantages versus costs review Manage engagements with the T I teams to enable delivery of the objectives Manage projects for the above in relation to QPR requirements and end to end governance thereof Deliver on the agenda for Continuous Improvements Cost Management and benefits management Manage costs within Budgets Forecasts PEDs and spends for automation Manage cost benefit analysis for automation opportunities including engaging with automation partners Monitor cost trends unit cost to serve and identify opportunities for reducing the same through automation and other initiatives Key Responsibilities Processes Manage projects for the above in relation to project governance requirements and end to end governance thereof Assure that project governance is in place monitor adherence to the methodology support Project Managers in all PMO aspects and ensure that the delivery lifecycle is adhered to Be a management representative and execute to the management guidelines through continuous intervention and management reporting including escalations to management Work with internal stakeholders and key leadership managements in all aspects of governance and P L accounting Deliver high quality reporting to project stakeholders senior management and clients An understanding of Retail Banking products and services Keeps up to date with changes to banking technology products People Talent Groom and support colleagues working on the project Risk Management Analyses interprets and monitors operations risk and suggests mitigation techniques to reduce such risk Check inherent risk of product and process in the operating environment and demonstrate support for the internal program through behaviour presentations and discussions Able to identify early warning signals and to initiate remedial action Able to anticipate and detect fraud and take preventive measures keeping the global fraud environment in mind Establish prevention and detection internal controls with an end-to-end perspective from transaction to customer which address potential risks of inefficiency ineffectiveness fraud abuse or mismanagement Use of internal external audit findings to further improve service excellence always Promote enable a culture of audit readiness to ensure no failed audits Instructs others in operations risk assessment and monitoring Governance Ensure adherence to the governance requirements laid down under the project Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters Key stakeholders Country Hub Operations Business Technology teams Qualifications EDUCATION Graduate ORPost Graduate TRAINING Agile Product OwnerSkills and Experience Solve Problems Investigation System Testing Understanding of Products Financial Management Retail Products Competencies Collaborates Gives Clarity Guidance Manages Ambiguity Drives Vision Purpose Decision Quality Courage Strategic MindsetAbout Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential www sc com careers

📌 Lead - Change Management, Wrb Operations (Tamil Nadu)
🏢 Standard Chartered Bank
📍 Tamil Nadu