ABOUT EVERNORTH Evernorth exists to elevate health for all because we believe health is the starting point for human potential and progress As champions for affordable predictable and simple health care we solve the problems others don t won t or can t Our innovation hub in India will allow us to work with the right talent expand our global footprint improve our competitive stance and better deliver on our promises to stakeholders We are passionate about making healthcare better by delivering world-class solutions that make a real difference We are always looking upward And that starts with finding the right talent to help us get there Software Engineering Advisor Position Overview The job profile for this position is Software Engineering Advisor which is a Band 4 Contributor Career Track Role Excited to grow your career We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions If you think the open position you see is right for you we encourage you to apply We are seeking a skilled Software Engineering Advisor with expertise in Teradata batch processing and SQL Server and Unix Scripting and COBOL The ideal candidate will be responsible for monitoring troubleshooting and maintaining production systems ensuring high availability and performance of critical applications Responsibilities Monitor and support production systems to ensure high availability and reliability Troubleshoot and resolve issues related to Teradata database queries batch jobs and application performance Execute and monitor batch processes ensuring timely completion of critical jobs Analyse and resolve failures in SQL Server processes Collaborate with development teams to identify and fix production issues Perform root cause analysis RCA for recurring issues and implement preventive measures Create and maintain documentation for production support processes and incident resolution Provide on-call support for critical production systems as part of a rotation schedule Communicate effectively with stakeholders regarding system status incidents and resolutions Qualifications Required Skills 10 years of hands-on experience in Unix COBOL Teradata Oracle and Python SQL Strong understanding of SQL with the ability to write complex queries Proven experience in a Production Support or similar role Robust knowledge of Teradata and relational databases Experience with batch processing and scheduling tools e g Cron Proficiency in SQL Server including writing and debugging complex SQL queries Strong problem-solving skills and attention to detail Excellent communication and teamwork skills Ability to work under pressure and manage multiple priorities effectively Preferred Skills Experience with monitoring tools like Splunk or Dynatrace Experience in Java Spring Boot Knowledge of scripting languages e g Python Shell scripting for automation Experience with cloud platforms e g AWS Azure Required Experience Education 10 years of experience in production support or a related field High School diploma or equivalent required College degree in Computer Science Information Technology or a related field preferred but not required Location Hours of Work Hyderabad HIH Sattva Knowledge City Shift General Shift 11 30 AM - 8 30 PM IST 1 00 AM - 10 00 AM EST 2 00 AM - 11 00 AM EDT Hybrid 3 days Work from Office Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity equity and inclusion efforts to educate inform and advance both internal practices and external work with diverse client populations About Evernorth Health Services Evernorth Health Services a division of The Cigna Group creates pharmacy care and benefit solutions to improve health and increase vitality We relentlessly innovate to make the prediction prevention and treatment of illness and disease more accessible to millions of people Join us in driving growth and improving lives

📌 Software Engineering Advisor (Andhra Pradesh)
🏢 The Cigna Group
📍 Andhra Pradesh