Are you a confident communicator with a passion for helping customers Join Hexaware Technologies and take your career to the next level - Job Roles Responsibilities 1 Handle inbound - outbound and Email customer quarry efficiently 2 Provide accurate information and support to resolve customer queries 3 Maintain professionalism and ensure customer satisfaction at all times 4 Follow call quality standards and achieve performance KPIs 5 Update CRM tools and ensure proper documentation of each interaction 6 Collaborate with team members to improve processes and service delivery - Position Details Role Customer Service - Voice Blended Process Education 12th Pass Graduate Work Days 6 Days a Week Sunday Off Shift Window 10 AM - 8 PM Any 8-hour shift Location Navi Mumbai Work from Office Job Types Full-time Permanent Fresher Pay 15 000 00 - 18 000 00 per month Benefits Adaptable schedule Health insurance Life insurance Paid sick time Paid time off Provident Fund Language English Required Hindi Required Work Location In person Speak with the employer 91 (phone hidden)