Job Summary The Floor Executive is the on-ground leader during service responsible for coordinating staff managing guest flow ensuring a lively yet professional atmosphere and resolving real-time issues to ensure seamless service You will act as a direct extension of management on the floor Key Responsibilities Guest Experience Service Greet and interact with guests to ensure satisfaction and memorable experiences Handle reservations VIP guests and special requests with discretion and efficiency Quickly address and resolve guest concerns or complaints Ensure floor is clean organized and presentable at all times Team Coordination Support and guide waitstaff runners and bar team during shifts Communicate table assignments section rotations and special notes Ensure team maintains proper service standards uniform and conduct Assist in new staff training and on-the-job coaching Floor Operations Oversee table turnovers guest seating and flow during high-volume periods Monitor ambiance lighting music levels crowd control Liaise with kitchen and bar to ensure timely service and communication Support bar-backs and bussers when needed to keep service smooth Control Compliance Ensure responsible alcohol service and age verification procedures Enforce house policies related to guest behavior and safety Maintain compliance with health and safety standards Qualifications 1-3 years of experience in hospitality or nightlife preferred Energetic proactive and composed under pressure Excellent interpersonal and communication skills Confident in managing fast-paced high-volume service Strong problem-solving and decision-making ability Adaptable schedule - must be available nights weekends and holidays Perks Competitive salary tips performance bonuses Opportunity to grow into supervisory or assistant manager roles Staff discounts and event access A chance to be part of a vibrant fast-paced hospitality team Job Type Full-time Pay 24 000 00 - 26 000 00 per month Work Location In person