Job Summary We are seeking a highly motivated and sales-driven individual to join our team as an E-commerce Social Media Customer Executive As an onsite worker you will be responsible for chatting with customers supporting their purchases and providing exceptional customer service Key Responsibilities - Respond to customer inquiries and provide product information via chat - Support customers in making purchases and address any concerns - Upsell and cross-sell products to increase sales revenue - Provide replacement support and resolve customer complaints - Meet sales targets and performance metrics Requirements - Excellent communication and interpersonal skills - Proficient in English language written and spoken - Ability to work at office environment - Strong sales and customer service skills - Familiarity with e-commerce platforms and social media Working Hours - Day shift 8 30 am - 5 30 pm - Night shift 5 30 pm - 2 30 am Salary - 10 000 - 13 000 per month Benefits - Opportunity to work with a dynamic and growing e-commerce company - Flexible office work arrangement - Performance-based incentives and bonuses If you are a motivated and sales-driven individual with excellent communication skills we encourage you to apply for this exciting chance Job Types Full time Fresher Pay 10 000 00 - 13 000 00 per month Benefits Leave encashment Schedule Day shift Night shift Supplemental Pay Commission pay Overtime pay Performance bonus Ability to commute relocate Kozhikode Kerala Reliably commute or planning to relocate before starting work Preferred Language Arabic Preferred English Preferred Location Kozhikode Kerala Preferred Shift availability Night Shift Required Work Location In person
📌 Social Media Customer Executive (Kerala)
🏢 fetch international
📍 Kerala
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