job Title Waiter Guest Service Associate Sr GSA Department Food Beverage Service Job Purpose To provide courteous efficient and high-quality food and beverage service to guests ensuring an exceptional dining experience in line with 4-star hotel standards Key Responsibilities Welcome guests warmly and escort them to their tables Present menus explain menu items and make recommendations when required Serve food and beverages promptly maintaining presentation and hygiene standards Ensure tables are set cleaned and maintained according to service standards Handle guest requests concerns and complaints professionally and promptly Coordinate with kitchen and bar staff to ensure smooth service flow Maintain knowledge of menu items ingredients and allergens Upsell menu items specials and promotions where appropriate Follow hotel SOPs grooming standards and safety regulations Assist in closing duties including billing table resetting and cleaning Guest Service Standards Maintain a polite friendly and professional attitude at all times Anticipate guest needs and provide personalized service Ensure guest satisfaction and report feedback to supervisors Qualifications Experience Hotel Management certification preferred 1-3 years of experience as a waiter in a hotel or fine-dining restaurant Experience in a 4-star 5-star hotel will be an added advantage Skills Competencies Excellent communication and interpersonal skills Good knowledge of food beverage service etiquette Ability to work in shifts weekends and holidays Team player with a positive attitude Physically fit to stand and walk for long hours Grooming Hygiene Well-groomed appearance as per hotel standards Strict adherence to hygiene and food safety practices Location Hotel Name Location Salary Benefits As per industry standards Job Types Permanent Fresher Pay 10 000 00 - 18 000 00 per month Advantages Flexible schedule Food provided Provident Fund Work Location In person

📌 Waiter (Kerala)
🏢 Avenue Hotels And Resorts
📍 Kerala