Role - Delivery Manager HR Operations Payroll Workforce Administration Location - Chennai Exp Range - 10 to 15 yrs Role Overview Responsible for leading large-scale service delivery for payroll workforce administration HR operations vendor governance client management and strategic initiatives within a shared services BPO environment Key Responsibilities Lead end-to-end delivery for payroll HR operations and workforce administration Manage large teams including team leads SMEs and specialists Drive operational governance SLAs KPIs and continuous improvement Oversee vendor and client management with strong escalation handling Partner with leadership for strategic planning and execution Ensure compliance audit readiness and process control Lead transformation and transition projects using standardized methodologies Use data analysis reporting and dashboards for decision-making Implement process improvement using Lean Six Sigma principles Manage workforce planning resource allocation and performance management Required Skills Expertise in payroll HR operations workforce management Solid client and vendor management skills Experience with SLAs governance models and service delivery frameworks Advanced reporting MIS and data analysis skills Strategic thinking and large organizational experience Knowledge of transformation and transition methodologies People management for large teams Lean Six Sigma knowledge Green Belt preferred Experience in shared services BPO environment Location Chennai Job Function BUSINESS PROCESS SERVICES Role Delivery Manager Job Id 393444 Desired Skills Operations Manager Desired Candidate Profile Qualifications BACHELOR OF COMMERCE

📌 Delivery Manager Hro (Tamil Nadu)
🏢 Tata Consultancy Services (TCS)
📍 Tamil Nadu