Job Opening Desktop Support Engineer L1 CCTV Support Location Tardeo Mumbai Experience 2-3 Years Employment Type Full Time Industry IT Services IT Support Surveillance We are hiring a Desktop Support Engineer L1 AMC Basic PC assembling and cleaning Basic knowledge of CCTV camera installation configuration and maintenance The candidate will provide technical support for computer systems hardware software and surveillance equipment Roles Responsibilities o Provide L1 desktop support for Windows OS hardware and applications o Troubleshoot PCs laptops printers scanners and peripherals o Install configure and maintain Windows OS and software o Basic network troubleshooting LAN Wi-Fi IP DNS o Install and configure CCTV cameras IP Analog o Perform camera fitting cabling and mounting o Configure DVR NVR camera IP and basic networking o Troubleshoot camera DVR NVR and display issues o Handle user tickets and ensure SLA compliance o Escalate issues to L2 L3 teams when required o Maintain system security through antivirus and updates o Provide on-site and remote support to users Required Skills o Windows 10 11 OS support o Basic hardware troubleshooting knowledge o Basic networking concepts LAN WAN DHCP DNS o Knowledge of CCTV camera installation and configuration o DVR NVR setup and basic IP camera configuration o Printer and peripheral support o Valuable communication and user-handling skills o Willingness to learn and work in a team Preferred Qualifications o Diploma BCA B Sc IT B Tech or any IT-related qualification o Experience with basic desktop or CCTV support knowledge are welcome o Experience with ticketing tools or surveillance systems is an added advantage Soft Skills Strong problem-solving and analytical abilities Excellent communication and customer service skills for end-user interactions Ability to work under pressure prioritize tasks and handle on-call responsibilities Physical Requirements Ability to lift and move equipment weighing up to 20-30 kg racks servers PCs printers Comfortable working in data centers confined spaces or at client sites for installations repairs Dexterity for precise cabling hardware disassembly and component handling Work Environment Primarily on-site in offices data centers or client locations e g Alibag Varvada area or travel within Maharashtra and Gujrat May require occasional travel for multi-site deployments or support Flexible shifts or after-hours availability for critical network hardware issues Salary Range India 2 00 000 to 2 50 000 per annum depending on experience certifications and location higher end for candidates with strong combined networking hardware skills Job Types Full-time Permanent Pay 200 000 00 - 250 000 00 per year Work Location In person

📌 Desktop Support Engineer (l1) / Cctv Support (Maharashtra)
🏢 Technesium
📍 Maharashtra