28 Jan 2026 Business Unit Vivanta Jamshedpur Golmuri Department Commercial Description About IHCL Indian Hotels Company Limited IHCL is a part of the Tata Group and is one of South Asia s largest and most iconic hospitality companies With a legacy of over 120 years we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels resorts and palaces Careers at IHCL At IHCL we believe our employees are our greatest asset We are committed to fostering a energetic work environment that encourages innovation collaboration and personal growth Join us in creating memorable experiences and shaping the future of hospitality Explore exciting career opportunities with us and be a part of a vibrant team that values passion excellence and diversity Job Objective To contribute to Vivanta Jamshedpur s room division sales by driving corporate room bookings delivering prompt client coordination and supporting the sales team to maximize occupancy and revenue Essential Job Tasks Handle corporate room bookings through timely communication follow ups and confirmations Support the sales team by preparing proposals contracts rate sheets and booking updates Maintain accurate records of inquiries bookings and client details in sales systems Coordinate with Front Office Reservations to ensure smooth check-ins room allocations and guest requirements Follow up with clients for revenue opportunities room blocks and repeat business Assist in preparing sales reports occupancy forecasts and market updates Respond promptly to emails and calls to ensure high service standards and quick turnaround Coordinate site visits and client meetings to showcase rooms and facilities Work closely with internal departments to ensure seamless execution of corporate stays and group movements Maintain client relationships through professional communication and service excellence Areas of Responsibility Drive room division business by supporting corporate sales and maximizing room bookings Coordinate communication between clients Sales Reservations and Front Office Manage booking requirements including rate sharing confirmations amendments and follow ups Maintain updated client records and ensure accurate entry in sales systems Assist in preparing reports related to room revenue occupancy trends and client performance Ensure seamless guest experience by coordinating special requests and group room blocks Build strong client relationships to support repeat business and long term partnerships Required Qualifications Graduation Any Stream or Higher Secondary 12th Pass Hotel Management Degree or Diploma from a recognized institute Strong communication and coordination skills Basic knowledge of hotel operations preferably in Rooms or Sales Proficiency in MS Office and email communication Work Experience 1-2 years of experience in the hospitality industry Experience supporting Sales Reservations or Front Office functions preferred Familiarity with room bookings client coordination and hotel systems Experience in interacting with corporate clients is an added advantage Languages Needed in Position English - Fluent spoken and written Hindi - Fluent spoken and written Knowledge of any additional regional language Bengali Odia is an added advantage Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility Equal Opportunities Employment at IHCL At IHCL we celebrate diversity and are committed to creating an inclusive environment for all employees We are proud to be an equal opportunity employer and do not discriminate based on race color religion gender sexual orientation age national origin disability or any other status protected by applicable law We encourage all qualified individuals to apply and join our team where every voice is valued and respected