ServeasthefirstpointofcontactforcustomersregardingOdoo-relatedfunctionalortechnicalqueries Manage track andresolveclientissuesthroughticketingsystemsOdooHelpdesk Log categorize andprioritizesupportticketsbasedonurgencyandimpact TroubleshootandresolvecustomerqueriesrelatedtoOdoomodulessuchasSales CRM Accounting Inventory Purchase Manufacturing andHR Performfunctionaltestingandvalidationforreportedbugsorrequestedcustomizationsbeforeescalationordeployment Coordinatewithtechnicalandfunctionalteamstoensuretimelyticketresolutionandaccurateupdatestoclients Re-testfixes verifyissueresolutions andcloseticketsaftercustomerconfirmation Documentallissues troubleshootingsteps andresolutionsintheinternalknowledgebaseforfuturereference Monitortickettrendsandrecurringissues providingfeedbacktoimproveproductqualityandcustomerexperience AssistinUAT UserAcceptanceTesting andversiontestingduringOdooupgradesornewdeployments Maintainclearcommunicationandfollow-upwithclientstoensuresatisfactionandproperticketclosure ProvidefeedbacktotheproductandQAteamsforcontinuousimprovementofmodulesandworkflows RequiredSkills Qualifications Bachelor sdegreeinBusinessAdministration ComputerScience Marketing orarelatedfield 1-3yearsofexperienceinOdoo ERPsystems orsoftwareproductcoordination preferred StrongunderstandingoftheOdooecosystemandmodules Excellentwrittenandverbalcommunicationskills Basicknowledgeofcontentmanagement SEO andapplistingoptimizationisanadvantage Strongattentiontodetailandorganizationalskills Abilitytocollaborateacrossdepartmentsandmanagemultipletasksefficiently Perks Benefits 5workingdaysperweek Flexibleworkinghours Learninganddevelopmentopportunities Dynamicandcollaborativeworkculture Exposuretoglobalclientsandprojects WhyJoinUs Bepartofanaward-winningOdooGoldPartnerteamthatthrivesoninnovation collaboration andgrowth AtBrowseInfo you llhavetheopportunitytoworkcloselywithOdooexpertsandcontributedirectlytooursuccessintheglobalappmarketplace Job Type Full-time Pay From 30 000 00 per month Advantages Cell phone reimbursement Health insurance Paid sick time Paid time off Work Location In person

📌 Customer Support Specialist (Gujarat)
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📍 Gujarat