If you are a current employee who is interested in applying to this position please navigate to the internal Careers site to apply Disclaimer MarketStar is committed to ensuring integrity and transparency in our recruitment practices We DO NOT charge any fees at any stage of the recruitment process In case you receive any unsolicited requests for payments please report to immediately Role- Consultant Experience- 1-2 Years Location- Bangalore About MarketStar In everything we do we believe in creating growth for our clients our employees and our community For the past 35 years we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand sales customer success and revenue operations solutions We are passionate about cultivating career advancements for our people and support them through mentorship leadership and career-development programs We provide service and support to our communities through the MarketStar Foundation Our exceptional team is the cornerstone of MarketStar s accomplishments We are proud of our award-winning workplace culture and to be named a top employer in our industry These achievements are a testament to our six core values embraced by our 3 000 employees worldwide From our headquarters in Utah USA to our global offices in India Ireland Bulgaria Mexico the Philippines and Australia we all work together to drive innovation and success We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth Role and Responsibilities Review and approve daily incoming orders entries on Google Sheet Excel Proactively follow through on orders entries with open questions to ensure that these are resolved timely and recorded in the correct period identify issues and proactively investigate and clearly communicate recommendations and solutions Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate valid and complete information by using the right methods tools Keep records of customer interactions process customer accounts and file documents Follow communication procedures guidelines and policies Take the extra mile to engage with existing prospective customers Meet or exceed targets for all assigned product projects Skills and Competencies Proven customer support experience preferably in the advertising digital marketing domain Track record of over-achieving chat calls assigned handling quota Strong command over written language Robust email written communication skills verbal communication Familiarity with CRM SFDC systems and practices Customer orientation and ability to adapt respond to different types of characters Excellent typing skills 45 w p m multitasking Must Have Skills Advance Excel Research Skills What s in it for you Constant Learning and an entrepreneurial growth mindset Employee-centric benefits plan including but not limited to Comprehensive Health Insurance generous Leave Policy Covid Support Vaccination drives Well-being sessions real-time grievance redressal and work flexibility We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks An opportunity to be associated with the world s leading brands as clients To be a part of an organization with more than 60 of homegrown Leaders Customized training programs that are catered to personal and professional development We are an equal opportunities employer We believe passionately that employing a diverse workforce is central to our success Note This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills efforts duties responsibilities or working conditions associated with it Responsibilities may change over time to accommodate business needs If you re up for this job go on and hit the Apply Now button
📌 Consultant (Karnataka)
🏢 MarketStar
📍 Karnataka
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