We are Hiring CRM Executive - Service Company Titanium Autos BMW Department Service Location Ormanjhi Ranchi Jharkhand Position Summary We are looking for a CRM Executive - Service to manage customer relationships ensure high customer satisfaction and support BMW service standards through effective follow-ups and feedback management Key Responsibilities Handle customer calls related to service appointments follow-ups and feedback Ensure post-service follow-up and capture customer satisfaction scores CSI Resolve customer complaints and coordinate with service team for closure Maintain and update customer data in CRM system accurately Track service reminders retention calls and repeat visit conversions Support BMW customer experience and brand standards Prepare daily weekly CRM and CSI reports Eligibility Criteria Graduate any discipline preferred 1-3 years experience in CRM Customer Care Automobile preferred Good communication skills Hindi English Basic computer knowledge MS Excel CRM software Customer-oriented attitude and problem-solving skills Salary Benefits Salary As per industry standards Growth opportunities with premium luxury brand Professional work environment Please share your resume career singhania org in Job Type Full time Pay 16 000 00 - 22 000 00 per month Benefits Cell phone reimbursement Work Location In person

📌 Crm (Jharkhand)
🏢 Titanium Family
📍 Jharkhand