About the Company Decision Foundry an advisory-led premier Salesforce Data Cloud delivery partner bridges the gap between data access platform adoption and business impact As a certified ISV and award-winning Salesforce integration partner we offer global consulting services integrating Data Cloud Account Engagement Personalization Sales and Service solutions We win as an organization through our core tenets They include One Team One Theme We sign it We deliver it Be Accountable and Expect Accountability Raise Your Hand or Be Willing to Extend it Job Overview The Junior IT Infrastructure Administrator will support the implementation management and maintenance of our IT infrastructure including user endpoints such as Windows MAC laptops ensuring its availability reliability and performance The ideal candidate will have foundational knowledge or initial experience with AWS Azure Linux server environments networking technologies cloud solutions AI ML infrastructure and end-user troubleshooting Assist in managing monitoring and maintaining cloud infrastructure on AWS and Azure platforms under guidance focusing on security scalability and optimal performance Support essential IT operations including operating systems security tools applications servers email systems laptops desktops software and hardware Assist in performing regular infrastructure health checks updates and security patches across servers applications and cloud environments Support AI ML infrastructure requirements including GPU instances model deployment environments and AI workload monitoring Assist in implementing and maintaining SysOps practices including automation CI CD pipelines and infrastructure as code IaC tools Help monitor system performance metrics logs and alerts using SysOps tools and dashboards Support containerization technologies Docker Kubernetes and orchestration platforms under supervision Participate in Service Improvement Projects and Initiatives under supervision Support compliance with company policies security protocols and best practices for system and data protection Assist in monitoring and reporting on Security Dashboards IT Security Metrics and Risk Registers Help in improving the IT Security Posture and Participate in Internal and External Audits Assist with Procurement Invoicing and work with Vendors on Supply Chain and Logistics activities Support deployment and maintenance of AI-powered IT tools and automation solutions Requirements Job Requirements Valuable problem-solving and troubleshooting skills with willingness to learn Basic hands-on experience or knowledge in End point Troubleshooting and IT Operations Familiarity with Service Desk Systems and Tools Basic understanding of AI ML concepts and infrastructure requirements is an added advantage Interest in learning automation scripting and SysOps methodologies Basic understanding of IT Security GRC Domain is an added advantage Interest in creative design and content writing related to Information Security Effective communication skills and ability to work in a team environment Basic knowledge in Scripting Python PowerShell Bash is an added advantage Should have 1-3 years of experience as System Administrator Network Administrator IT Support SysOps Associate or in a similar role Basic working knowledge or exposure to AWS GCP or Azure Platform Familiarity with AWS SysOps tools CloudWatch Systems Manager CloudFormation or Azure equivalents is desirable Proficiency in Windows Platform is Must Linux and Mac would be an advantage Foundational knowledge of networking concepts and technologies TCP IP DNS DHCP VPN LAN WAN firewalls Basic understanding of configuration management tools Ansible Terraform is a plus Exposure to monitoring and logging tools Prometheus Grafana ELK Stack is beneficial Awareness of AI ML platforms and GPU computing environments is an added advantage Certification in any of the Technologies Microsoft AWS Cisco ITIL AWS SysOps Administrator Associate is desirable but not mandatory Basic knowledge of System security data backup recovery and Patch Management Understanding of version control systems Git and CI CD concepts Flexibility to work in different work shifts as required