Own Every Moment at NetApp At NetApp your ideas power innovation We lead in intelligent data infrastructure delivering unified storage integrated data services and solutions that help organizations unlock the full potential of their data from AI to multicloud Ready to innovate and contribute to our path to 10B Here you ll collaborate with passionate teams tackle real-world challenges and see your impact in how customers transform and grow If you re ready to bring curiosity creativity and drive to every moment NetApp is where your journey begins Job Summary NetApp recognised as one of the best places to work is seeking a motivated Onsite Storage Consultant to join our 24x7 Professional Services team servicing Managed Services Customers This role offers outstanding personal satisfaction and the opportunity to make a genuine impact within a growing organisation Our team is passionate about delivering exceptional customer experiences and values solid relationships both internally and externally As an Onsite Storage Consultant you will provide Level 2 3 support responding to incidents managing change and service requests driving problem management and planning and executing infrastructure improvements including firmware upgrades You will work closely with a varied clientele and must possess a strong understanding of NetApp storage technologies Job Requirements Extensive hands-on experience with NetApp Storage CDOT and 7-Mode including deployment administration troubleshooting and upgrades Proficient in Brocade SAN Switches and related SAN technologies Deep understanding of NetApp Storage concepts and management tools Snapshots controller failover provisioning deduplication cloning SnapMirror IntelliSnap Experience with additional NetApp technologies such as StorageGRID E-Series and SolidFire is highly desirable Scripting skills in PowerShell Python or Ansible are beneficial Solid grasp of infrastructure components including NetApp Cisco FlexPod architecture Cisco UCS platform IBM BladeCenter System X VMware vSphere and Microsoft operating systems and applications Strong knowledge of storage protocols and technologies CIFS NFS iSCSI Fibre Channel Familiarity with ITIL methodologies change incident problem and configuration management ITIL Fundamentals certification desirable Understanding of outsourcing managed services and cloud industry practices Working knowledge of monitoring platforms WANs SANs backup and disaster recovery platforms Job Responsibilities Deliver Level 2 3 support for storage operations including incident response change management and service requests Plan and perform firmware and operating system upgrades for customer environments Troubleshoot and resolve performance issues across NetApp storage platforms Manage backup integration and replication technologies including SnapMirror and IntelliSnap Administer and optimise storage solutions using management tools such as OnCommand Unified Manager Performance Manager and Cloud Insight Coordinate with senior customer representatives and internal sales teams to ensure seamless service delivery Document all incidents changes and problem resolutions in accordance with ITIL methodologies Design build deploy and test infrastructure and disaster recovery solutions Maintain strong relationships with internal and external stakeholders Participate in continuous improvement initiatives for infrastructure and operational processes At NetApp we embrace a hybrid working environment designed to strengthen connection collaboration and culture for all employees This means that most roles will have some level of in-office and or in-person expectations which will be shared during the recruitment process Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity EEO and to compliance with all laws that prohibit employment discrimination based on age race color gender sexual orientation gender identity national origin religion disability or genetic information pregnancy and any protected classification Why NetApp We are all about helping customers turn challenges into business opportunity It starts with bringing new thinking to age-old problems like how to use data most effectively to run better - but also to innovate We tailor our approach to the customer s unique needs with a combination of fresh thinking and proven approaches We enable a healthy work-life balance Our volunteer time off program is best in class offering employees 40 hours of paid time off each year to volunteer with their favourite organizations We provide comprehensive benefits including health care life and accident plans emotional support resources for you and your family legal services and financial savings programs to help you plan for your future We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life If you want to help us build knowledge and solve big problems let s talk Submitting an application To ensure a streamlined and fair hiring process for all candidates our team only reviews applications submitted through our company website This practice allows us to track assess and respond to applicants efficiently Emailing our employees recruiters or Human Resources personnel directly will not influence your application

📌 Professional Services Consultant (Maharashtra)
🏢 NetApp
📍 Maharashtra