We re hiring urgently entry-level Non-Voice Support Executives for rotational night shifts to provide productive text-based customer service and resolve issues promptly Key Responsibilities Respond to customer inquiries through email live chat and support tickets ensuring timely resolutions within SLAs Document interactions accurately in CRM ticketing systems like Zendesk escalate complex issues and follow up on open cases Analyze queries suggest process improvements from feedback and maintain high service quality during night operations Required Qualifications 0-2 years experience freshers or graduates any discipline preferred Willingness to work night shifts with cab facilities provided for drop Preferred Skills Strong written English communication typing speed and multitasking for multiple chats tickets Basic computer proficiency problem-solving and familiarity with CRM tools Job Type Full-time Pay 15 000 00 - 25 000 00 per month Work Location In person

📌 Non-voice Support Executive- Night Shift (Karnataka)
🏢 Jambs Global (JPAG)
📍 Karnataka