Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees We do this by taking a fresh approach to building and delivering software that is affordable quick to implement and designed for the end user Headquartered in San Mateo California Freshworks has a global team operating from 13 global locations to serve more than 65 000 companies - from startups to public companies - that rely on Freshworks software-as-a-service to enable a better customer experience CX and employee experience EX Freshworks cloud-based software suite includes Freshdesk omni-channel customer support Freshsales sales automation Freshmarketer marketing automation Freshservice IT service desk Freshchat AI-powered bots supported by Neo our underlying platform of shared services Freshworks is featured in global national press including CNBC Forbes Fortune Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set Best Value for the Price and Best Relationship Involved in every phase of SDLC Lead SETs at Freshworks are in complete ownership of the testing component of the organization s cutting-edge projects Interfacing very closely with developers they provide expertise in the planning constructing execution and the successful deployment of programs and products In the landscape of challenging and competitive product markets that demand high reliability a Lead SET is responsible for writing and reviewing test cases integrating test algorithms automation scripts and uncovering potential bugs before anyone else can They also ensure the product is secure and scalable by checking security and performance testing and contribute to product continuous Integration and deployment All of our Lead SETs are highly responsive flexible adapt to succeed all within an open collaborative peer environment solving problems in insightful ways This position offers the candidate several opportunities to learn and test world-class B2B SaaS products that are built using cutting edge technologies About the Team The Team enforces manufacturability and testability ensuring a successful and robust end-product Freshworks relies on this team to drive better software architecture and design promote proper development practices bug prevention strategies eliminate weak spots among others This is a team that knows what is right learns from each other and is passionate about upholding Freshworks reputation in a world-class product market Qualifications7-10 yrs of experience in automation testing Passionate about QA and breaking software systems Good knowledge on Software Testing concepts and methodology Good Understanding of Web fundamentals MVC HTML JavaScript CSS Server-Side Programming and Database Good programming skills Java Ruby Python node js JavaScript Good knowledge on Object Oriented Programming concepts and Design Patterns Hands on Knowledge of Test Automation approaches Frameworks and Tools Hands on experience in UI API Cross browser Testing Tools and Automation Hands on any of performance Testing and Tools Jmeter Loadrunner Gatling Hands on knowledge on Continuous Integration Continuous Deployment and Continuous integration tools Jenkins Travis Teamcity Good Analytical and Problem-Solving Skills Valuable verbal and written communication skills Additional Information Responsibilities Lead end to end Testing and Automation Process Design and implement efficient Testing practices Conduct Testcase and Code reviews to ensure the quality of Test Cases Test coverage and Automation Code Participate in Planning meetings and ensure quality at all levels of SDLC Provide estimations for Manual and Automation Provide Testing and Automation Strategy for newly developed Features Identify the right tool and set up the automation framework for UI API and Microservices At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business Fresh vision Real impact Come build it with us

📌 Lead Software Engineer - Test (Tamil Nadu)
🏢 FreshWorks
📍 Tamil Nadu