Key Responsibilities Handle customer queries related to solar inverters via calls email or CRM systems Provide first-level troubleshooting support for inverter installations and performance issues Maintain accurate service logs warranty claims and documentation Coordinate with field service engineers for in office support Guide customers on system settings connectivity Wi-Fi GPRS and monitoring platforms Ensure timely resolution of complaints and continuous communication with customers Provide feedback to R D and Quality teams on product performance improvements Educate installers and customers about product usage and safety compliance Requirements Any Graduate Freshers can pply Basic knowledge of Computer and excel good communication and interpersonal skills Job Types Full-time Fresher Pay 15 000 00 - 17 000 00 per month Benefits Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund Work Location In person