Headline for this Role Client Servicing role Needs to have experience in running digital campaigns for multiple Brands Role Client Servicing Executive Location Gurgaon Experience 1-2 Years Full time experience in Servicing Brands for a Digital Agency or a Publisher Platform Shortlisting criteria At least 1 year of experience at a Digital Agency or a Digital Publisher Note This is a full time role based out of Gurgaon About Parentune Parentune is the most prompt verified Helpline for Parents We are the only Platform that provides trustworthy advice to parents within minutes 24x7 Parentune empowers this through a combination of its verified parents community Comprehensive verified Content Courses its proprietary Technology empaneled Doctors We solve 96 of parents concerns in under 45 min 30 of them instantly Parentune is the 1 Parenting APP in India for more than 4 years now rated 4 9 5 on Android Playstore 5 5 on Apple App store Among other notables parentune has been featured by Google as an Indian APP with global potential recognised as a Nasscom Emerge 50 Technology Startup awarded by Business World as a Technology company to watch out and is one of the very few Indian Tech startups to be recognised by Wall Street Journal as a Global Startup Showcase Parentune is the only platform which empowers a partner Brand to reach and engage their specific TG with precision targeting Some of the leading Global Brands across Healthcare FMCG Nutrition Babycare Women health Kidswear Toys Travel similar more segments work closely with parentune through the year to build sustained preference consideration for their Brands More about Parentune here https www parentune com Play Store - Android APP App Store - Apple As a Client Servicing Executive you will be responsible for onboarding and driving Clients Brand Partners objectives on parentune You will collaborate with relevant stakeholders to address the Client s needs effectively and garner renewals from the Clients with superior delivery insights servicing You will ensure that our clients thrive their brands flourish and there loyalty preference for parentune grows stronger You will be making analytical insightful presentations for each Brand campaign A minimum experience of 1 year in a Client Servicing role in the Digital Marketing domain is the bare minimum ask for this role Responsibilities Brand Renewal Mastery Conduct the Client campaigns such that they garner superior results are keen to renew our services Craft persuasive insightful compelling presentations that resonate with their brand s essence Collaborate with our team internally to ensure collaboration for Client Success renewal Campaign Execution Optimisation Mix potions of data creativity and strategy to optimize the campaign Ensure timely deliveries with a sync up throughout the campaign Prepare daily weekly dashboards that reveal the campaign performance Client Presentations Feedback Analyze data to find quantitative and qualitative insights Create compelling insightful reports appreciated by the Clients Receive and act on Clients feedback for win-win Build solid internal cadence to enhance campaign performance Keep the excitement bubbling internally with Client campaign results Relationship Alchemy Develop and maintain robust relationships with the key stakeholders on the Client side including Brand Managers Digital Experts CMOs and media agencies Understand their marketing goals audience demographics campaign objectives deeply Serve as the primary point of contact ensuring seamless communication Media Maven Collaborate with internal teams Technology Content and Production to deliver exceptional media experiences Resolve any client concerns promptly ensuring a delightful journey Host media events screenings and influencer meet-ups Must Have Skills 1 Good with Excel Data Analytics 2 Great with Powerpoint presentations 3 Good with dashboard creation 4 Good polite and clear interpersonal communication - verbal and written 5 Relevant experience in handling Digital partnerships and presentation to Brands Qualifications Bachelor s degree in Media Studies Marketing or related field Proficiency in communication data analysis and media trends Ability to balance creativity with business acumen Proven experience working as a client servicing executive Demonstrated ability to work effectively in a team environment Ability to multitask and prioritize tasks effectively with a Positive attitude Note This is a full time role based out of Gurgaon and is a Work from Office role Hiring Process Each talent is onboarded through the OTT Onboarding Top Talent which has 5 steps First discussion - Get to know you a little Online Time sensitive exercise followed by a discussion- in person at parentune Gurgaon HQ Second discussion with the hiring manager - in person at parentune Gurgaon HQ Third discussion with the Business Head Founder - in person at parentune Gurgaon HQ Interaction with the team - future collaborators - in person at parentune Gurgaon HQ Final discussion - in person Some of these in-person rounds are done on the same day visit We finish our process within 7-10 working days Note We work alternate Saturday half days 1st 3rd Saturday half day working 2nd and 4th Saturdays are off 30-60-90 days Plan 30 Days Plan To have a thorough understanding and ownership of existing and currently live Brand partnerships their SOPs 60 Days Plan To have a cordial working relationship with the Client side Brands Digital Marketing Heads Agency 90 Days Plan Evidence of early traction on renewals upselling and cross selling with existing Brands Note This is a full time role only based out of Gurgaon responsible to the Founder Job Type Full-time Pay 40 000 00 - 55 000 00 per month Work Location In person